Jorge Ramirez | Page 18

Very good service and process; super professional. Super service and professional. Staff was so friendly and patient. The process of buying a car was painless. Dustin was so very helpful in every step. Super service and professional. Staff was so friendly and patient. The process of buying a car was painless. Dustin was so very helpful in every step. Thanks Volvo for being a great dealership. More

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Amazing Dealership We just purchased our first VOLVO and I can not say enough how great the experience was. Everything from the first email communication with Scott to t We just purchased our first VOLVO and I can not say enough how great the experience was. Everything from the first email communication with Scott to the great customer service by Jorge, when we closed the financials, was handled very professionally and with ease, great friendliness ja relaxed atmosphere. Last but definitely not least, Barry. Thank you Barry for your knowledge, transparency and humor, You rock! More

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First time buying a car Great service! It was my first time ever buying a car and Billy was incredibly kind and patient with us. He never pressured us and was always honest a Great service! It was my first time ever buying a car and Billy was incredibly kind and patient with us. He never pressured us and was always honest and upfront. When the time comes for me to get a new car (hopefully not for another few years) I’ll for sure check out Crest Volvo (and Billy!) again. More

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Nice people - solid selection of vehicles This is my third Volvo purchase from Crest. I always enjoy meeting the good people and the customer service so I keep coming back! Barry, Brycen and This is my third Volvo purchase from Crest. I always enjoy meeting the good people and the customer service so I keep coming back! Barry, Brycen and George were nice to work with! More

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Great customer service I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scot I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scott Traylor, John Moreno and Billy Delgado in sales and reliable service manager, Chris Freeze in Service. I hope Crest Volvo continue making sure a great customer experience. It will goes a long way. More

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Customer Service with a spirit of excellence! Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficien Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficiency and professionalism of the team. More

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Change is a big deal! Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90 Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90. More

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Good sales experience, not as good service experience We purchased a used volvo from Barry Pinlac in March 2019. The sales experience was pretty good. Barry was easy to work with, knowledgeable and true t We purchased a used volvo from Barry Pinlac in March 2019. The sales experience was pretty good. Barry was easy to work with, knowledgeable and true to his word. I would work with Barry again. The sales office is not pretty and could use major updating. Unfortunately, we had an issue with the vehicle within a few days of purchase that required us to return the car to the service department. After spending a few hours with the car, they believed to have fixed the issue and sent me home. The issue returned within 24 hours. For the second service call, Crest, thankfully, sent a porter to our house with a Loaner vehicle so we did not have to make the return trip. They eventually resolved the issue but we were not very confident given our previous experience. In summary, we had a good experience with Crest Volvo. It would have been great if the office was updated and we were not sold a car with a service issue. More

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Great sales person Dustin was amazing to deal with At the dealership . He called to check on us on the way to dallas . He made the car buying experience pleasant . I w Dustin was amazing to deal with At the dealership . He called to check on us on the way to dallas . He made the car buying experience pleasant . I was so impressed today when he called and asked me if I had any questions about the car . I have never had such a great car buying experience . More

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From the moment I called Crest...Simple, Easy, honest! Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever st Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever stepping foot in the door ...this is why Crest deserves and gets a 5 star review from me. Not only did they make a difference in the car buying experience....but they truly showed that human interaction and that personal added touch of service truly sets them apart. Thanks to the wonderful experience From Duncan, Barry, and Justin. Great team! Thank you again, Kevin More

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