Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
204 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

4.9

204 Reviews

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204 Reviews of Jordan Farmer

September 23, 2025

Dealership Rating
Employee Rating

Always great service. Jordan is a great with customer service and shows he cares about you More

by SHAWTX2012
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about receiving excellent service mean so much to us. We're proud to have team members who genuinely care about our customers and take the time to show that dedication. It's feedback like yours that motivates us to continue providing the high-quality service that sets Crest Volvo Cars apart. We truly appreciate you taking the time to share your positive experience.

September 23, 2025

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As always Jordan and Crest Volvo service team are great and always do a fast and high quality job. More

by JONATHANFLORENTINO
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Crest Volvo Cars responded

Thank you immensely for taking the time to share your positive experience with us. We are pleased to know that our service team consistently delivers the fast and high-quality work you have come to expect from Crest Volvo Cars. Your recognition of the team's dedication and expertise means a great deal to us. It is wonderful to hear that we continue to meet your expectations with every visit. We truly value your loyalty and look forward to providing you with the same excellent service in the future.

September 16, 2025

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Routine Zaktek service went smoothly. I appreciate Jordan's help with other questions I had about maintenance, upgrades etc. More

by SANDYDOAK19
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Williams

September 04, 2025

Dealership Rating
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Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.

September 04, 2025

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Fantastic service experience! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended! More

by MSAWICKI0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

Sep 19, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear about your fantastic service experience. It's wonderful to know that you received such courteous and professional service with prompt communication throughout your visit. We truly appreciate you taking the time to share your positive experience and for recommending us to others. Your feedback means a great deal to our team and motivates us to continue providing exceptional service to all our customers.

September 02, 2025

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If I could give zero stars, I would. Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m More

by CHATTAWAY0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bryce Williams

Sep 19, 2025

Crest Volvo Cars responded

I am glad that we were able to get things worked out and to trade you into a new Volvo. Please enjoy your vehicle for years to come. Duncan McPhail Managing Partner

August 26, 2025

Dealership Rating
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I had such a great experience at Crest Volvo! Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure More

by AUGUSTBORNBELLE
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Sep 11, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team! It's truly heartwarming to know that Ricardo provided such exceptional service by making your process smooth and comfortable. His dedication to going above and beyond reflects the commitment we strive for in everything we do. We're equally pleased that Jordan has consistently delivered excellent service care for your vehicle. Clear communication and ensuring your car stays in perfect condition are priorities we take seriously, and it means so much to know these efforts make a real difference for you. Your kind words about our team's dedication to customer care truly brighten our day. We're grateful to have customers like you who recognize the hard work our staff puts into creating positive experiences. Thank you for choosing Crest Volvo Cars and for taking the time to share your feedback!

August 25, 2025

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Jordan has continually made sure service was excellent for over 5 years. Appts scheduled at my convenience, calls with findings that need approval. Work quality excellent. More

by COSTENHOUSE
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Recommend Dealer
Yes

Other Employees Tagged: Tim Taylor

Sep 11, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your outstanding experience over the past five years. Your feedback about consistently excellent service truly means the world to us at Crest Volvo Cars. We understand how important it is to have appointments that work with your schedule and clear communication about any service needs. It brings us great joy to know that our team member has provided you with such reliable, high-quality care for your vehicle. Your loyalty and trust in our service department is deeply appreciated, and we look forward to continuing to exceed your expectations for many years to come.

August 24, 2025

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Services were explained clearly at the start. Dropped off the car in the morning, and got it back by the end of the day. More

by Eileen
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service team. It means so much to us that our staff took the time to walk you through everything clearly from the beginning. We understand how important it is for our customers to feel informed about their vehicle's service needs. Your feedback about our efficient same-day turnaround is wonderful to hear - we know your time is valuable and we work hard to get you back on the road as quickly as possible. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience with us.

August 23, 2025

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Employee Rating

The service experience was good, and I appreciate the professionalism and quick turnaround. Thank you More

by YRAY.1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryce Williams

Sep 08, 2025

Crest Volvo Cars responded

Thank you immensely for taking the time to share your experience with us. We're delighted to hear that you had a positive service experience and found our team to be professional with a fast turnaround time. Your kind words truly mean a lot to us and reinforce our commitment to providing excellent service to every customer. We appreciate you choosing Crest Volvo Cars and look forward to serving you again in the future.

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