Always quick, simple, and easy.
Great staff all around, from service to sales. Everyone is helpful and kind.
Great staff all around, from service to sales. Everyone is helpful and kind.
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by Madoku
Service Price Transparency
Apr 23, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!
Jordan was great.
He listened to my concerns and ordered software to update the problems I was having with my Volvo.
He listened to my concerns and ordered software to update the problems I was having with my Volvo.
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by JANEHENTZLER1
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for sharing your experience! We're so glad to hear that Jordan took the time to listen to your concerns and took proactive steps to address the issues with your Volvo. It's great to know that he was able to help get everything sorted for you. We appreciate your feedback and look forward to assisting you again in the future!
Thank you so much for getting me in last minute and for
great service! Jordan went out of his way to take care of me! Thanks again, you guys have a customer for life!
great service! Jordan went out of his way to take care of me! Thanks again, you guys have a customer for life!
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by nozalldar
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're so glad we could accommodate you on short notice and that Jordan made such a positive impact with his attentive service. It means a lot to know you felt well taken care of, and we’re truly honored to have earned your loyalty. We look forward to being here for you anytime you need us!
Jordan Farmer is an excellent service advisor.
He is knowledgeable, efficient, and caring. I feel well taken care of every time I bring my car in for service.. I always feel comfortable asking q
He is knowledgeable, efficient, and caring. I feel well taken care of every time I bring my car in for service.. I always feel comfortable asking questions and appreciate his professionalism.
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by jane.phelps
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for sharing such kind words about your experience with Jordan Farmer! We're so pleased to hear that his knowledge, efficiency, and genuine care make you feel well taken care of during each visit. It's great to know you feel comfortable asking questions—Jordan’s professionalism and approachable nature truly make a difference. We appreciate your trust in us and look forward to continuing to provide the high level of service you’ve come to expect.
As always Jordan is the best!
Consistent, kind, under promises and always over delivers! Thank you!
Consistent, kind, under promises and always over delivers! Thank you!
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by LISA.BASSETT0
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!
Excellent service by Crest Volvo and Jordan Farmer.
Jordan is the best! I really appreciate it!
Jordan is the best! I really appreciate it!
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by ROBERT.FALATI
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!
The only thing that gives me the inclination to leave a 4
star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The en
star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The entry didn't go through to Crest, even though there was nothing left to do on my part. Consequently, when I arrived, there was no reservation, and I had to go to the back of the queue, resulting in a 3 hour wait for minor routine maintenance.
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by Scottf79
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star experience during your next visit.
Excellent and Jordan Farmer is the best in the business
and is Mr Volvo in my eyes as he is a wonderful ambassador for the company.
and is Mr Volvo in my eyes as he is a wonderful ambassador for the company.
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by Pavo
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Crest Volvo Cars responded
Thank you for the glowing review! We're thrilled to hear that your experience was excellent and that Jordan Farmer left such a strong impression. Being called “Mr. Volvo” is quite the honor, and it's clear he truly embodies what it means to represent the brand. We’ll be sure to share your kind words with him, and we look forward to welcoming you back in the future!
Jordan is fantastic!
Polite and friendly but knows all about my Volvo! A plus to the dealership and a pleasure doing business with!
Polite and friendly but knows all about my Volvo! A plus to the dealership and a pleasure doing business with!
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by HAWKEYETHUNDER9
Verified Customer
Verified Customer
Apr 15, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback! We're so glad to hear that Jordan provided you with excellent service and shared his expertise about your Volvo. It's great to know that his politeness and friendliness made a positive impact on your experience. We truly appreciate your kind words and look forward to continuing to serve you in the future!
Jordan Farmer is the very best service rep I have ever
had. He takes great care of me and their entire service department is friendly and efficient.!
had. He takes great care of me and their entire service department is friendly and efficient.!
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by JAN.THORBURN
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2025 -
Crest Volvo Cars responded
Thank you for the fantastic review! We're thrilled to hear that Jordan and our service team have taken great care of you. It's always wonderful to know that our efforts to provide friendly and efficient service have made such a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!
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8 yrs, 11 mos
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