Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 21

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
251 Reviews
4.9

251 Reviews

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251 Reviews of Jonathan Valdez

May 17, 2018

Dealership Rating
Employee Rating

Always Wonderful Service I made my appointment, wasn’t expecting a loaner but they gave me one anyway as I had somewhere to be in a couple hours so they didn’t want to inconve More

by Tmuscato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2018

Goodson Acura of Dallas responded

Tmuscato, thanks for the kind note! We're pleased Jonathan delivered you a satisfactory service experience and we look forward to assisting you again next time!

April 10, 2018

Dealership Rating

B1 maintenance Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. More

by Stella K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2018

Goodson Acura of Dallas responded

Stella, we are so pleased to hear your experience was 5-star! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

March 24, 2018

Dealership Rating
Employee Rating

Great Service I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the r More

by Tmuscato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2018

Goodson Acura of Dallas responded

Thank you for stopping by to mention your experience with Jonathan! We appreciate the opportunity to serve you and definitely look forward to the next! Thanks again and see you next time!

March 19, 2018

Dealership Rating
Employee Rating

Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2018

Goodson Acura of Dallas responded

Dallas, thank you for the kind mention of your experience with Jonathan. We appreciate your note and we are pleased to hear he was able to provide you adequate information to make decisions. Thanks again!

January 26, 2018

Dealership Rating
Employee Rating

Perfect Service Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy More

by Ap59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veronica Rios , Darlene Lincoln! Awesome lady and does a great job at the front desk.

Jan 26, 2018

Goodson Acura of Dallas responded

Ap59, thanks for the kind note! We appreciate the feedback and look forward to delivering more positive service experiences to you in the future! Thanks again and have a great weekend!

January 25, 2018

Dealership Rating
Employee Rating

Recent scheduled maintenance Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car More

by Gary Wortley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2018

Goodson Acura of Dallas responded

Gary Wortley, thanks for the feedback! We're pleased your service visit with Johnathan went well and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

December 05, 2017

Dealership Rating
Employee Rating

Great experience Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely More

by Jerry1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2017

Goodson Acura of Dallas responded

Jerry1997, thanks for the five stars! We're pleased you enjoyed your service experience with us and we look forward to serving you again in the future! Thanks again and have a great week!

November 15, 2017

Dealership Rating
Employee Rating

Car repair and maintenance Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Ni More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2017

Goodson Acura of Dallas responded

Wally, thanks for the kind note! We're pleased you had a great experience with our staff and service. Swing by the service drive if you need anything in the future! Thanks again and have a great rest of your week!

September 30, 2017

Dealership Rating
Employee Rating

I do not recommend service adviser Jonathan Valdez I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I More

by Ms Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2017

Goodson Acura of Dallas responded

Ms. Nickie, we appreciate your review. We apologize that your service experience was not worthy of praise and we want you to know we have passed your review along to our upper management for review. We appreciate your feedback as we use all feedback to train our staff for future occurrences. Thank you again for letting us know.

September 27, 2017

Dealership Rating
Employee Rating

Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen More

by Vtamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Chiles , Zachary Hummel

Sep 27, 2017

Goodson Acura of Dallas responded

Vtamez, thanks for the five-stars! We appreciate the feedback and look forward to the next chance to provide our service to you. Have a great week!

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