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Jonathan Valdez
251 Reviews
251 Reviews
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251 Reviews of Jonathan Valdez
August 17, 2017
Routine service and two specific repairs needing attention Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Service techs kept me appraised of the inspection findings and status of work. Done on time and done right. Really nothing to complain about at all! More
by J D Evans
Other Employees Tagged: Khang Nguyen , Crystal Maldonado
July 17, 2017
Great overall experience. Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness o Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness of him and the quality of work done by the team. Thanks! More
by jwjammer9
July 05, 2017
Swift and very hospitable. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. More
by Justin Bell
June 07, 2017
Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More
by GoodsonAcura22
May 18, 2017
Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me very well, I am please with their service and professionalism. More
by kiran
Other Employees Tagged: Khang Nguyen
May 15, 2017
Multi-Point Inspection/Brk Fld Exchange & Maintenance - Perf The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. More
by dpturner01
May 11, 2017
Amazing Service and Quick Turn Around! I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was schedul I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was scheduled to close. That being said, Johnathan Valdez and his crew were AMAZING! Johnathan was incredibly helpful, kind, informative, and attentive. He immediately got me a loaner, and clearly defined what to expect over the next day. Johnathan's crew was also wonderful! I heard from them every day with an update on what they found, how it was going to be fixed, and a timeline of when they expected to have it complete. What was communicated was exactly what was executed in the end! They ordered a part and had it fixed in a 2 day turn around time. I would absolutely recommend Goodson Acura, as well as Johnathan and his crew! Thank you for the positive experience! Ashley W. More
by ashley wilson
Other Employees Tagged: Robby Robertson
April 28, 2017
Car Maintenance I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonab I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonable time and get me taken care despite other things going on. ROSS and JOHNATHON made me feel like Priority and that my time was valuable. More
by ASHLYMO
Other Employees Tagged: ROSS
April 25, 2017
Service on RDX Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and profession Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and professional. Jonathan always handles my service appointments as quickly as possible and the results are always wonderful. I would recommend Goodson Acura to anyone looking for a dependable, efficient and quality service experience. More
by sarah9658
April 13, 2017
Direct, humble and considerate to meet customers expectation Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable wit Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable with all the amenities your guys provide to truly have a genuine experience. I would highly recomened eric as well your whole goodson team to future customers. Thank you for your services. More
by Acura23
Other Employees Tagged: Jose Herrera, Eric Jhonson
