Jonathan Valdez | Page 20

The Goodson Acura Service Advisor, Robert Patton, didn’t attempt to up-sell me unwanted and as yet unneeded preventative maintenance services prematurely, as is so common with service advisors at most upsca attempt to up-sell me unwanted and as yet unneeded preventative maintenance services prematurely, as is so common with service advisors at most upscale dealerships. This approach ensures my loyalty to Goodson’s. More

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Good C/S Did not harassed me about different services that vehicle needed! Felt very welcomed and enjoyed the play area with my 4 year old. The coffee is great Did not harassed me about different services that vehicle needed! Felt very welcomed and enjoyed the play area with my 4 year old. The coffee is great- More

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Good response but expensive I took my car in to check engine light. They were very responsive. Just ended up being too expensive for me right now. Johnathon Valdez was great as a I took my car in to check engine light. They were very responsive. Just ended up being too expensive for me right now. Johnathon Valdez was great as always. More

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Add accessory to car Called and set up appointment when part arrived and willing to work around my schedule. They quoted 1.5 hours to do the job and completed the task in Called and set up appointment when part arrived and willing to work around my schedule. They quoted 1.5 hours to do the job and completed the task in half the time. Jonathan and all service people top notch. More

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Good and Prompt Service Took the car in for oil change and coolant flush. Found out that it also needed the front and rear brake job. Had all these service done with good q Took the car in for oil change and coolant flush. Found out that it also needed the front and rear brake job. Had all these service done with good quality but the price is a little higher then their competitor dealer in Plano. More

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Trustworthy, Polite and Responsive I’ve been taking my Acuras to this dealership for service for decades. I’m always confident that they will do what I ask and fairly recommend servic I’ve been taking my Acuras to this dealership for service for decades. I’m always confident that they will do what I ask and fairly recommend service for items before they become complicated. Their turnaround time is stunningly good. More

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Great Service The service was fantastic and in a timely manner. Everyone at the dealership was curious and kind. I was very happy with the results and services. The service was fantastic and in a timely manner. Everyone at the dealership was curious and kind. I was very happy with the results and services. More

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Awesome service. They have a friendly staff, and great dealership. I always get treated extremely well when I go to Goodson Acura. I definitely recommend them for sale They have a friendly staff, and great dealership. I always get treated extremely well when I go to Goodson Acura. I definitely recommend them for sales and service needs. More

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Great Service! No pressure Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they Goodson Acura was prompt to assist and listened carefully to the problems I was having with my Acura. All problems fixed with minimum expense and they washed my car! More

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Ask for jonathan valdez Went in for routine maintenance. Jonathan kept me informed about cost and ways to maintain my car when not able to bring it in immediately. Second tim Went in for routine maintenance. Jonathan kept me informed about cost and ways to maintain my car when not able to bring it in immediately. Second time having him help me and look forward to working with him again. Dealership is clean, and updated with snacks and beverages. More

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