Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 81

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
849 Reviews
4.7

849 Reviews

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849 Reviews of Jonathan Benitez

August 19, 2021

Dealership Rating
Employee Rating

The dealership is clean and the people are friendly but the price on repairs are outrageous. Took my car in for a recall issue and got an estimate on some other repairs More

by DCLAYTON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 20, 2021

Regal Kia Lakeland responded

Thank you for your feedback, The recommended maintenance for a vehicle with 115k miles is a little more extensive to keep it in optimal driving conditions and prolong the lifespan of your vehicle. We use KIA genuine parts and have discounts available. We would be happy to spread the repairs our or look at other options for your.

August 19, 2021

Dealership Rating
Employee Rating

My service was fast and i ask for a computer check as i was having electrical problem. Not but a few min later maybe 15 altogether, i was told my car was ready and that it was my battery. And NO CHARGE! More

by Nurse4jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

That's the best possible news!! Glad we could help

August 18, 2021

Dealership Rating
Employee Rating

They are so nice and pleasant when I drop my car off for an oil change. My car does not require work since my car is bulletproof. It has serviced me so well I shall not get a new one for awhile. More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Regal Kia Lakeland responded

Happy to hear the regular maintenance is helping your car go the extra mile!

August 18, 2021

Dealership Rating
Employee Rating

I have had fabulous experiences with the service department. I have been so happy with their professional service that I just purchased a new vehicle. More

by sweetladynfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 18, 2021

Regal Kia Lakeland responded

That is fantastic to hear, congrats on your new vehicle!

August 17, 2021

Dealership Rating
Employee Rating

It takes me over an hour to get to your dealership. But I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean More

by dotty516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for making the extra trip for us!

August 16, 2021

Dealership Rating
Employee Rating

As soon as I drove up the outside staff welcome me and direct me to the inside office the staff was kind and helpful we my needs. More

by Golf1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Happy to hear! See you next time :)

August 16, 2021

Dealership Rating
Employee Rating

We are so satisfied, they are so help, his worker are very friendly and attentive.one of them is George at services department.looking forward to see ya again. More

by NELLYLAU66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Aug 18, 2021

Regal Kia Lakeland responded

We look forward to it as well, see you next time :)

August 13, 2021

Dealership Rating
Employee Rating

Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia More

by Mistynicole13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal KIA we appreciate you!

August 13, 2021

Dealership Rating
Employee Rating

I have always brought my car in for service since I purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price More

by COLLINSFAM04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 13, 2021

Regal Kia Lakeland responded

We would like to look into this further for you, but are unable to access any records with the information provided. Please respond privately or email alaina.s@regallakeland.com with your phone number and name.

August 12, 2021

Dealership Rating
Employee Rating

Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More

by yodiwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you we look forward to servicing your vehicle again in the future.

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