Jon Wilson | Page 61

Great service every time! I purchased my first Subaru from a different dealership in town. They charged document fees when they said they were not going to. After that point, I I purchased my first Subaru from a different dealership in town. They charged document fees when they said they were not going to. After that point, I lost my trust in them. It was the end of the day so I just let it slide. However, that moment stuck with me. It made me wonder what else they were not being honest about. When my lease was up, I searched for a different dealership. I am happy I looked around because I landed at Falcone Dealership. They are by far the best! Falcone has always been upfront about any fees. Everyone at the dealership from sales to service is always professional. I feel like they listen to my concerns and what I want in a car. I highly recommend them to anyone looking for a car. I have leased two Subarus from Falcone. Every time I enter the dealership, the customer service is outstanding! I am always greeted by name when my car is being serviced. The staff is top notch! More

Helpful 0

Report | Print

Perfect place for buying a new (to me) car I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a di I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a different dealership and found a newer car with fewer miles for only a little bit more money. I wasn't thrilled to spend more than my budget but then I found out that Falcone didn't charge any of the extra dealership fees so the prices were much closer together when I took that into consideration. By happy coincidence, the car was also the color and interior that I wanted. The process was very painless - they let my dad and I drive around on our own for about half an hour. The car was ready to drive off the lot that day (a convenience not found at another Subaru dealer). Everyone involved in my purchase was extremely helpful and nice and did everything they could to make the experience as stress free as possible. I got a great deal on my trade in and they let me put as much money down as I wanted in order to get my monthly payment down. I will recommend Falcone for anyone interested in a new car. Plus I LOVE my new Forester! More

Helpful 0

Report | Print

Awesome place and people! My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest, mo My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest, most polite patient staff I've ever met. They would literally do anything they can to help you. More

Helpful 0

Report | Print

New outback purchase When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. When we decided to investigate the purchase of an Outback Alex was extremely helpful in providing low mileage and new vehicles for our consideration. The process was was pretty quick and easy due to the effort and enthusiasm Alex brought. These are two traits I have always looked for and appreciate in a person. Your dealership was upfront and offered information without any pressure. Car buying can be a pleasant experience. More

Helpful 1

Report | Print

Lovin my Subarus since 1987! My first experience with this dealership was when it was owned by Duke Gold. I stayed with the dealership after it became Falcone Subaru because of th My first experience with this dealership was when it was owned by Duke Gold. I stayed with the dealership after it became Falcone Subaru because of the personal care and treatment I have always received. I consider Ryan and Steve in the service department more than just my professional contacts....they have become my personal friends. I recently purchased my 5th Subaru(4 with Duke Gold and Falcone), and I had an absolutely amazing experience with my sales representative John Franks. He not only did everything to make my buying experience one of the best(if not THEE best!) purchases I have ever made, but he has become a personal friend, too. The family-like atmosphere at Falcone shines through the entire dealership. I own my own business, and I recognize and appreciate good service. I have recommended Falcone Subaru to more than one of my friends, and I will continue to do so! Thank you for your commitment to service and fairness. I hope LOTS of perspective buyers read this testimony and that they give Falcone Subaru a look because of it. Keep doing what you do...you do things the RIGHT way!! "Dr Sue" Bartz More

Helpful 1

Report | Print

new car sales Just want to let everyone know what a great experience my wife and I had at Falcone Subaru. Too start with, you couldn't ask for a better salesman th Just want to let everyone know what a great experience my wife and I had at Falcone Subaru. Too start with, you couldn't ask for a better salesman than John Frank. Very pleasant to deal with. We were impressed with the hole dealership. From John, all the way to Mr. Falcone. It has changed our opinion about buying a new car. You can bet Falcone Subaru will be our place for new cars and service. I know this sounds like a commercial but it is the truth. I'm happy to say this sales took place on 7/ 29/16. We plan on all of our service done at this dealership also. Be smart check with John at Falone Subaru. SHE LOVES HER SUBARU ! More

Helpful 0

Report | Print

Church review. This is our third new Subaru purchased at Falcone. Our sales person is Tiffany Compton, and to be honest she is the reason we continue to drive the 55 This is our third new Subaru purchased at Falcone. Our sales person is Tiffany Compton, and to be honest she is the reason we continue to drive the 55 miles for our Subaru. Tiffany is very professional and honest. She is not high pressure and works with you to get what you want. I highly recommend Tiffany and will continue to work with her in the future. If possible I would rate her way above a 10. More

Helpful 0

Report | Print

Trading in my Jeep for a new Suburu Forester We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was such a relaxing and easy experience! More

Helpful 0

Report | Print

Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Fal This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Falcone to all of our friends and family for their new or used car purchases. We will look at Falcone first for any future purchases! More

Helpful 0

Report | Print

Fine place to buy a car Good people, excellent experience ,honest and cheerful atmosphere. Knowledgeable sales people that understand the customer is looking for quality and Good people, excellent experience ,honest and cheerful atmosphere. Knowledgeable sales people that understand the customer is looking for quality and value. They understand their product ,financing and their customer. More

Helpful 0

Report | Print