The entire team at Chilliwack Volkswagen was outstanding. Justin Larsen was attentive to my needs and wants in a new vehicle and provided expert product knowledge for someone so new to the industry. The sales manager Ryan was easy to work with and considerate of my budget. Stef and Braden made the process of filling out all of the paper work a lot less daunting then one would expect. The rest of the team was welcoming and friendly and just seemed to enjoy being at work. Love my new car, 10/10 would buy here again.
Quick service with a smile. My fob key had decided to stop working while out shopping today and felt I was stranded. After getting in I was able to drive to the dealership with a quick fix. Positive attitude and she made the experience balance out now I can get on with my day. Thank you Jolene 😊
I’ve had my fair share of vehicles from dealerships, but hands down my favourite interaction with any dealership has been Chilliwack Volkswagen. I have an 04 golf and I recently had my passenger window not go up or down. Jolene helped me find the parts I need and I was booked for the same week. I haven’t had any problems since! I appreciate what you guys do over there and I’m glad I get to come to you when I need some help!
Ryan is a very cordial and genuine individual who appeared to be expert in all of the the dealerships products without trying to oversell them or be pushy in any way. He was enthusiastic and endeavoured to have me satisfied with the right vehicle.
Jolene was awesome in helping me replace my brakes and rotors. She was very knowledgeable and helped me understand a bit more of the process and why I should replace the rotors. She was able to schedule me for work done when it worked for me and not just for them. Highly recommend seeing her for parts and information.
Jolene was amazing, I needed new parts for my vehicle and she was quick, helpful, know the right answers and gave me an amazing deal.
And most importantly made me feel comfortable. It was a pleasure doing business with Chilliwack VW.
I will recommend her to all of my friends and family with a German car.
Jolene you are awesome!!