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Start your review of John Wilson.
John Wilson
John  Wilson at Wilson Niblett Motors
4.2

John Wilson

Sales Manager

Wilson Niblett Motors

10675 Yonge St
Richmond Hill, ON L4C 3E1

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5 Reviews of John Wilson

July 24, 2019

Dealership Rating
Employee Rating

"A very credible dealership. Excellent customer service! "

- OldGuy

My experience with Wilson Niblett Motors has been excellent from the initial sales experience to the post-sale service. John Wilson took particular interest in the sale of my 2019 Corvette, facilitating the sale and simplifying the process. The experience was stress-free and memorable. Shirley Elliott, the Assistant Service Manager, has been a pleasure to deal with. The after-sale process, facilitated by Shirey Elliott, has been tremendous. She is competent, professional, personable, fair and balanced in her approach to customer satisfaction. My 2019 Corvette is a wonderful vehicle! The experience with Wilson Niblett Motors of purchasing my new Corvette, has been very gratifying, in no small measure such gratification is a result of the excellent customer service and professionalism demonstrated by the staff at Wilson Niblett Motors. Leslie Swan

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Recommend Dealer
Yes

July 18, 2019

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"Very poor management"

- Carguy18

Management at this dealership is very poor. They do not return phone calls or emails and refuse to meet with you in person when you take your time to actually go to the dealership. Thankfully I learned this before buying a car here and I've since taken my business elsewhere because if management couldn't care less about the customers then that doesn't show me that if I'm to buy a car here that I'm going to be very well looked after after the fact. Sadly I have to say that I would not recommend this dealership because of this and I would stay away

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Recommend Dealer
No

Other Employees Tagged: Christopher Walters

Aug 13, 2019

Carguy18 responded

Mr Walters I appreciate your response unfortunately I gave both you and your management colleague that opportunity before I posted here as I called and left a message for you on your voicemail at the dealership and I also sent you an email and I had no response to either from yourself. After not getting a response from either of you I Came into the dealership and asked to speak to a manager and was treated very poorly and a manager never actually came out even though they were blatantly sitting in the office and kept staring at me while they were having a conversation. This was until your front desk person came and asked us to move from where we were standing at the desk. When I asked her why we needed to move her response was she was "told to ask us to move" and this was after staying there for 10 minutes waiting so I inquired as to how much longer it was going to be and again she had no answer for me If your managers can't be bothered to come and speak to a customer at least make it look like they're doing something as opposed to sitting in a glass wall office chatting and laughing with each other which optics unfortunately does not leave a good impression. Also the phone number you left here has eight digits but phone numbers only have seven.

Jul 19, 2019

Wilson Niblett Motors responded

Thank you very much for your feedback Careguy18. I value your business and would certainly address your concern via email/ phone/ visit if given the opportuity to do so. Please contact me on my cell phone at 416-997-04210. Thank You, Chris Walters

July 11, 2019

Dealership Rating
Employee Rating

"New Chevy Blazer"

- Paul Cowie

Just picked up my new 2019 Chevy Blazer from Wilson Niblett. I owned one of the original Blazer back in 2003 and bought it from the same dealership. Same Salesmen Ian Weller. Been Dealing with Ian and Wilson Niblett for almost 20 yrs and have not been disappointed, especially dealing with Ian Weller. Great to work with and makes buying a new car very easy and shows you all your options. I will continue to buy and deal with Wilson Niblett into the future and also with Ian Weller. Also a good mention to Dan Wensveen one of the Financial Managers made it a lot easy also. John Wilson very friendly General Sales Manger. Great Team. Paul Cowie

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Recommend Dealer
Yes

Other Employees Tagged: Ian Weller, Dan Wensveen

February 21, 2019

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"Excellent Experience buying a new car"

- Michelle at Westphoto

We had a fantastic experience buying our new car at Wilson Niblett. Everyone we dealt with was very friendly and helpful from the test drive to the buying. We are thrilled to support a local business in Richmond Hill.

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Yes

Other Employees Tagged: Bob Shaban

December 18, 2018

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"Excellent Service Experience"

- The Confluence Five

We recently had our Yukon XL serviced at Wilson Niblett, and had a great experience working with Shirley. The truck is almost ten years old, but we are the original owners and keep it in excellent condition. Not just anyone gets to work on this truck! After purchasing a new camaro from the dealership in March (Thank you Ian!), which was a smooth and supportive experience in and of itself, we decided to bring our truck in for service after a recent brake concern arose. It was the second visit for our Yukon at this Dealer, and we are truly pleased with the outcomes. Shirley understands just how particular I am about our vehicles, and that quality of work is paramount for us to build trust. I am a tough customer to please, and yet for the second time, she has done just that. Last year, what turned out to be a worn right front wheel bearing had eluded another Dealer, and also a very reputable independent shop, despite spending large sums of money trying to fix the symptoms. The faint noise remained, despite the other repair attempts, and I was starting to feel that a solution was never going to be found. Once at Wilson Niblett, Shirley listened to my concerns....I mean truly listened.... to how I described the hard to hear noise, and when it was made worse. Within hours, the proper repair was made to the correct wheel bearing and noise was finally gone! In our most recent visit, we were treated with respect and care once again. The needed work was done well, on budget, and within the time quoted. My recommendation would be to give this Dealer a chance to bring their expertise and capabilities to bear on your automotive service issue. I am very happy with how they resolved our truck's problems, and they have earned our future business by demonstrating honesty, integrity, expertise, and customer care.

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Recommend Dealer
Yes
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