John Twiford
John Twiford at Sierra Chevrolet of Monrovia

John Twiford | Page 8

Service Drive Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
80 Reviews
4.9

80 Reviews

Write a Review

80 Reviews of John Twiford

December 29, 2022

Dealership Rating
Employee Rating

John Twiford at the Sierra Chevrolet Service Dept. was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for More

by Eva Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Sierra Chevrolet of Monrovia responded

Eva, thanks for recognizing John's efforts with the honor of your 5-star review! John will certainly appreciate your kind sentiments and we're happy he made your service experience so convenient and helpful. We look forward to more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet!

December 15, 2022

Dealership Rating
Employee Rating

Jeremy was very friendly and attentive! He made sure to keep me informed throughout my visit! More

by sapein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback and for your trust in Jeremy and the Sierra Chevrolet service team! We're happy to hear how pleased you were with the attentive service Jeremy provided for you. Please let us know when we may serve you again. It would be our pleasure!

December 01, 2022

Dealership Rating
Employee Rating

Really proactive and compassionate service from John Twiford who was able to take away some stress from a very stressful week I was having. More

by Sharlottetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Sierra Chevrolet of Monrovia responded

It's truly our pleasure to provide service that alleviates your stress. Thank you for letting us know how helpful and accommodating John was on our vehicle's service visit with us at Sierra Chevrolet. Please don't hesitate to call if we may ever assist you again. Until next time, we wish you the best in your upcoming travels!

October 25, 2022

Dealership Rating
Employee Rating

There always up front with either repair or sales, No beating around the bush. I’d recommend them to my friends and family More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

Oct 26, 2022

Sierra Chevrolet of Monrovia responded

Hi, Dan! Thanks so much for your kind review of Sierra Chevrolet. It's very important to us to make sure our guests are well taken care of, that we understand their needs, and they find our services convenient and valuable. We're happy to check all those boxes for you and we greatly appreciate your feedback. We hope to see you again, so please call us with any and all of your automotive needs. Take care!

October 04, 2022

Dealership Rating
Employee Rating

Thanks again for your hard work, Mr Mike Hoffman made a great effort to make feel comfortable and relaxed while purchasing our new vehicle truly great full Thanks again More

by Ht. Astros
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

Oct 05, 2022

Sierra Chevrolet of Monrovia responded

We're pleased to hear it! Thanks so much for letting us know how wonderful your experience was when buying your new Chevy. Mike and the rest of us wish you all the joy and adventure of getting to know your new vehicle. Give us a call if we may help you with anything. We're here for you!

Oct 05, 2022

Ht. Astros responded

Your quite welcome thank you for your response happy customers

Oct 05, 2022

Ht. Astros responded

Are over all experience rates a 10 rating thanks again

September 29, 2022

Dealership Rating
Employee Rating

I love the fast friendly service here. I only take my trax to Sierra Chevrolet. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Sep 29, 2022

Sierra Chevrolet of Monrovia responded

That's great! We're certainly grateful for your continued business and for this 5-star review. We are delighted our service team took great care of you and your Trax and we hope you won't hesitate to give us a call if there is ever a question or concern we can solve for you. We'll see you next time!

September 20, 2022

Dealership Rating
Employee Rating

John Twiford, whom I did not know before yesterday's visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept More

by sdickey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 20, 2022

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your fantastic review of John! We are pleased to know John made your service appointment a complete success. Your satisfaction means everything to us and we hope to have the opportunity to serve you again. Please don't hesitate to give us a call next time John and the team may assist you with your automotive needs. It would be our pleasure!

September 09, 2022

Dealership Rating
Employee Rating

Very helpful and quick service. John Twiford goes beyond expectations and always keeps you updated More

by Jeremy.keller87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Sierra Chevrolet of Monrovia responded

Jeremy, Thank you so much for your 5-star review of John! We are so happy he provided you with such outstanding, attentive service for your vehicle. We know he'll be delighted by your commendations. If we may be of assistance to you and your automotive needs again, please let us know. It would be our pleasure to assist you. Thanks again!

September 08, 2022

Dealership Rating
Employee Rating

John Twiford is the best. He was professional and knowledgeable. More than that he was kind and honest. He was a joy to work with. I am very pleased with his level of service. More

by erinjmackey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 09, 2022

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your positive review of John in the service department! We are absolutely delighted he made your visit so inviting and informative. He will certainly be humbled by your kind words. We hope you will give us a call if ever we may be of service to you and your vehicles again. We look forward to it! Thanks again!

August 19, 2022

Dealership Rating
Employee Rating

I recently took my car in for servicing, and I had a great experience overall. My service advisor, John Twiford was professional, knowledgeable, and honest/fair in his recommendations for what my car ne More

by jlwhittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We are overjoyed that our team could put you at ease and ensure that your visit went as seamlessly as possible! Your kind words and satisfaction mean so much to us, and we will certainly provide you with nothing less than the same quality care in your visits to come! We wish you the safest of travels until we meet again!

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