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291 Reviews of John Thorne
February 12, 2020
Personally welcomed every time. Really feel important to the company especially dealing with the Service Guy John. The work was done very quickly, and what was needed next time was discussed sswd. the company especially dealing with the Service Guy John. The work was done very quickly, and what was needed next time was discussed sswd. More
by THOMPSONKEVIN
Verified CustomerOther Employees Tagged: Alanna Lee
Helpful 
February 12, 2020
John Thorne is my service advisor, he did an excellent job. Car was in and out quickly. I was able to get a same day appt, which was wonderful job. Car was in and out quickly. I was able to get a same day appt, which was wonderful More
by Hillam63
Other Employees Tagged: Demetrios Klindonas
February 12, 2020
First time having my car serviced @ Maus...very pleasant and courteous manager & staff...timely service and transportation service to my job worked out nicely...will recommend. and courteous manager & staff...timely service and transportation service to my job worked out nicely...will recommend. More
by jjirah35
February 11, 2020
Coming in for service I got a call that asked if I was interested to speak with someone about trading in my car. I thought I'd see what they said. Mike was kind and helpful. JD was nice but pushed me *wa interested to speak with someone about trading in my car. I thought I'd see what they said. Mike was kind and helpful. JD was nice but pushed me *way* beyond my financial comfort zone. I found myself tired after over three hours, boundaries pushed till they broke down. I should have walked out. Instead I'm paying $80 more per month than I am comfortable with. David got very cranky when we said no to the warranty (5 times firmly) and his demeanor completely changed from nice and fun to cold. Aldo listened and was polite. Day 2, after only 30 something miles, the gas cap warning went off twice (I hadn't got gas yet). Day three the check engine light came on. Thank God John Thorne was there and he was very kind and patient and told me that if it happens again, bring it in and they'll fix it. I should have kept my three year old Sentra. I loved that car. About the overall review, would you recommend this dealership? Yes, highly, for the great service dept and John Thorne. No for buying a car because of the push beyond your comfort zone. The pressurized sales tactics are very challenging for some people. More
by Lizisfree
Other Employees Tagged: JD Castle, Alanna Lee, Mike Pinero, Aldo Rrethatakaj, Dave Schwartz
February 05, 2020
Had my rogue sport in for an oil change.John Thorne took Had my rogue sport in for an oil change. John Thorne took good care of me. Speedy and friendly service. Washed my rogue sport as swell. Had my rogue sport in for an oil change. John Thorne took good care of me. Speedy and friendly service. Washed my rogue sport as swell. More
by mlclingen
February 05, 2020
I always use your service department! People are so nice. My service person was John Thorn Very nice and knowledgeable. Before going into the service department to pick up my vehicle a friend of mine was in My service person was John Thorn Very nice and knowledgeable. Before going into the service department to pick up my vehicle a friend of mine was in the looking at used cars. We spoke to a guy named Colby he was the nicest person very knowledgeable had great conversation with him although I didn’t buy a car I would certainly buy one from him!! More
by PAMELA
Other Employees Tagged: Colby in sales department
February 03, 2020
Wouldn't recommend taking your vehicle in to be serviced, they tried to charge me $10,000 for parts and labor but we're going to do a recall part free of charge in the fuel tank for the Titan. Into the work they tried to charge me $10,000 for parts and labor but we're going to do a recall part free of charge in the fuel tank for the Titan. Into the work for the recall part,two bolts broke and I was called and said if they went any further with it and broke anything else other than the two parts that I would be responsible for paying for it while it was in their care.I told them not to worry about the recall part and just put two bolts back on it so I can come pick my truck up. Longer story short I spent $300 at AutoZone and took 2 hours out of my day and fixed everything they claim to be wrong with my truck. In my opinion maus Nissan is the worst service department I've ever went to for help. More
by mitchrapp121023
February 03, 2020
Maus Nissan Is a great dealership to work with all the people that work there are very pleasant my service guy John is a great guy always willing to help and take care of any problems I would recommend Ma people that work there are very pleasant my service guy John is a great guy always willing to help and take care of any problems I would recommend Maus Nissan to Everyone they go far and beyond to help you they stand behind Their vehicles More
by lucyhoward46
Other Employees Tagged: Jennie Acosta
February 03, 2020
You’re always treated with respect and value. Mr. John is so pleasant to deal with you can really trust him. Great Job to the staff so pleasant to deal with you can really trust him. Great Job to the staff More
by Ashby.sabrina
Other Employees Tagged: Rebecca Lafferty , Jerreld Jenkins, Keith Walker
