John Thorne
John Thorne at Maus Nissan

John Thorne | Page 25

Service Adviser

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

4.9
290 Reviews
4.9

290 Reviews

Write a Review

290 Reviews of John Thorne

March 19, 2020

Dealership Rating
Employee Rating

We love how well Maus takes care of us! From time of scheduling to completion of the work.....bravo! We tell everyone about maus nissan and the Christian foundation of the business More

by Dennis S.
Recommend Dealer
Yes
Mar 19, 2020

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, Dennis! We appreciate your trust, and thank you for your kind words! We are very pleased to hear how happy you are with your experiences here, and look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 17, 2020

Dealership Rating
Employee Rating

It took 3-1/2+ hours to complete an oil change, tire rotation, and air filter. An appointment was scheduled for 7:30 am. I was at the dealership by 7:20 am. The service was finally completed by 11:45 am More

by 3888wo4
Recommend Dealer
No
Mar 18, 2020

Maus Nissan responded

3888wo4, we can see that you are frustrated, and apologize if you had a bad experience. Unfortunately, I do not have contact information for your handle on this post, otherwise, I would have a manager reach out to you immediately. Please contact me personally, and I will be happy to address your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

March 16, 2020

Dealership Rating
Employee Rating

Service is great drove in for a last minute oil change around 5pm, the job was completed with tire rotation, and offered to wash my car all completed in what I would call nothing flat!! More

by Jamalave7
Recommend Dealer
Yes
Mar 17, 2020

Maus Nissan responded

Than you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Jamalave7! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy with your experience! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 13, 2020

Dealership Rating
Employee Rating

Awesome dealership. Warm and friendly and will work with you at all times. Quality service as well. I will continue giving them my business for some time More

by joe27031
Recommend Dealer
Yes

Other Employees Tagged: Nick Bentley, Kevin Leon, Jaylen Wyszynski

Mar 14, 2020

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Joe27031! We appreciate your continued trust, and we thank you for your kind words! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

Dealership Rating
Employee Rating

I highly recommend Maus Nissian to all my family and friends. The staff is very professional and honest. My over all experience was a five star. Happy customer!! More

by MLEYVA1076
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hennagir, Aldo Rrethatakaj

Mar 11, 2020

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, MLEYVA1076! We appreciate your trust, and are truly grateful for your recommendation! We welcome to our Maus Nissan Family, and we look forward to serving you, (and your friends and family), again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

Dealership Rating
Employee Rating

The service was excellent. My service contact John always polite always on the ball you. Waiting time was a little long but that was acceptable More

by Bruce
Recommend Dealer
Yes
Mar 11, 2020

Maus Nissan responded

Thank you for visiting our Service Department here at Maus Nissan of New Port Richey, Bruce! We appreciate your trust, and thank you for taking the time to leave us a review! John does a great job for our guests- thank you for recognizing him! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Dealership Rating
Employee Rating

Service is great as usual, I have been coming here since Maus opened in New Port Richey. Everyone is very friendly and of course my daughter loves the doughnuts. Thank you for everything!!! More

by rgator1968
Recommend Dealer
Yes

Other Employees Tagged: Drew is the best!!!

Mar 09, 2020

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rgator1968! We appreciate your continued trust, and thank you for your kind words! Come here for the great service, stay for the doughnuts, (and other premium amenities)! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

Dealership Rating
Employee Rating

He is always pleasant and willing to explain each and everything to be sone to my car. He makes sure you are comfortable if you are staying at the dealership for your appointment More

by flpeach3
Recommend Dealer
Yes
Mar 06, 2020

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, flpeach3! We appreciate the opportunity to earn your business, and thank you for your kind words! John does a fantastic job for our guests- thank you for recognizing him! It's our pleasure to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

Dealership Rating
Employee Rating

I always enjoy bringing my vehicle to John Thorne in service. He really knows his stuff and treats every customer with kindness! I have never seen a bad day ever affect his attitude towards his custome More

by craig
Recommend Dealer
Yes
Mar 06, 2020

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Craig! We appreciate your trust, and thank you for your wonderful review! John is always positive, and that's why he's one of the best- thank you for recognizing him! We are happy to have you a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 05, 2020

Dealership Rating
Employee Rating

Always a good experience. They completed my car on time. Every one professional, department is clean and neat. Service area easy to enter and easy leaving. More

by Sandra carson
Recommend Dealer
Yes

Other Employees Tagged: Driver who picked me up was very nice, professional.

Mar 06, 2020

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sandra! We appreciate you trusting us with your vehicle's care, and thank you for taking the time to leave us such a wonderful review! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

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