John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 28

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of John Ruper

December 21, 2022

Dealership Rating
Employee Rating

Service and Sales 👍🏽Parking 👎🏾 Needs improvement can easily hit another vehicle while driving into the parking lot Nick Seminatore👍🏽 Carlyle Franklin👍🏽 More

by Scorpio ♏️ 1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, Matt Palffy , Carlyle Franklin, Dave Moga, Nick Seminatore

Dec 22, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 13, 2022

Dealership Rating
Employee Rating

The service department was very helpful throughout my entire experience. I would go again for their services. More

by SESALTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Dave Moga, Nick Seminatore

Dec 13, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Dealership Rating
Employee Rating

Amazing! Was a very smooth transaction, everyone was amazing and very helpful. They had me in and out with the car I’ve had my eyes on for awhile now. Very st More

by Ashleylysyj37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

Dec 02, 2022

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us, Ashley. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 26, 2022

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and prof More

by Jim.bruggeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito , Ben Bruggeman

Oct 26, 2022

Jim.bruggeman responded

Thank you all for the best car buying experience I ever had!

October 26, 2022

Dealership Rating
Employee Rating

Folks at this dealership go above and beyond. They call you with information on their day off, research questions and are all very friendly and personable. From the sales staff to service and p More

by TR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito , Dave Moga, Nick Seminatore

Oct 27, 2022

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that you've had a consistently excellent experience working with our team, and we thank you for choosing Ken Ganley Ford West!

October 02, 2022

Dealership Rating
Employee Rating

Pam is the best salesperson. She cares and was able to answer all my concerns. My only problem was the delay in paying off my old vehicle. She helped me get.answers. More

by Knoxwife19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Oct 03, 2022

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pam here at Ken Ganley Ford West.

September 26, 2022

Dealership Rating
Employee Rating

Had pre-approved loan, but applied for other financials. Not good, but love my car! More

by sinadamsfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Bruggeman

Sep 26, 2022

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that you didn't have a 5 star experience. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 16, 2022

Dealership Rating
Employee Rating

Love this dealership, would highly recommend this place for anyone looking to purchase a vehicle! More

by Bruggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito , Ben Bruggeman

Sep 18, 2022

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2022

Dealership Rating

Ken Ganley dealership is a great experience ! I couldn’t have asked for a better salesman -Brandon! My husband and I couldn’t have been happier , took his time and spoke with confidence he knew t More

by MOEATIVENAN59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Brandon Taylor-Mitchell

Aug 15, 2022

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 07, 2022

Dealership Rating
Employee Rating

A very wonderful experience; we appreciate all of the assistance given. Will definitely go back for our next vehicle!!! Thankyou More

by sixty9stang@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Aug 07, 2022

sixty9stang@gmail.com responded

We had a fantastic experience very comfortable very professional exactly what we were looking for

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