John Ruper | Page 14

Pam Kogelman provided excellent personal service when purchasing my new Ford Explorer ST. She went above and beyond for us. The purchase process was seamless. Pam is very knowledgeable on every option purchasing my new Ford Explorer ST. She went above and beyond for us. The purchase process was seamless. Pam is very knowledgeable on every option and explained everything about my new Explorer ST. More

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This is the 2nd vehicle I have purchased from Ganley and they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I dec they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I decide to make a 3rd purchase. More

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My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a convenient drive for me and the local manager, John Ruper, remained in management in the new location. I was contacted by a sales representative, Austin Simpson, via email and a phone call, and subsequently made an appointment to chat on Monday, October 21 at 3:45 p.m. I was interested in a Select model Mustang Mach-e, but saw a lovely red GT model on the lot. I had done a lot of checking online and felt that a GT was beyond my wildest dreams, and certainly beyond my budget. Austin and the dealership worked with me and put together a lease that fit by budget, including a very competitive trade-in for my low mileage 2017 Escape, and I drove the GT eX4 home by 6:45 the same day! I was very pleased with every stage of the dealer experience. Austin Simpson was well informed, listened well, and completely understood my position. I would recommend him and Ken Ganley Ford Parma to anyone interested in purchasing a Ford of any kind. More

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Jeromy and John made my experience absolutely amazing! Epitome of the best customer service ever! Epitome of the best customer service ever! More

by Stacey Verified Customer Verified Customer

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Looking forward to doing business with this dealership. ... john has always done well for me ... he deserves a big raise... ... john has always done well for me ... he deserves a big raise... More

by BOWHUNTTP Verified Customer Verified Customer

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Ken Ganely, John Ruper & Tom Yearce are class people and true professionals - it a pleasure to do business with them and i look forward to many more car purchases from Ganley Ford! true professionals - it a pleasure to do business with them and i look forward to many more car purchases from Ganley Ford! More

by fiction_matinee0e Verified Customer Verified Customer

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Everyone was very kind and respectful. Very pleased with our experience at Ken Ganley Parma. Very pleased with our experience at Ken Ganley Parma. More

by xxkinkerbelle Verified Customer Verified Customer

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Fantastic service! Got me in and got me out with the car of my dreams!!! Got me in and got me out with the car of my dreams!!! More

by Maverick Verified Customer Verified Customer

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Pam and the entire team were amazing! I would definitely recommend everyone to this dealership! The best in Cleveland🙌🏽 I would definitely recommend everyone to this dealership! The best in Cleveland🙌🏽 More

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The entire staff was beyond amazing, there is no other place I would purchase or service my vehicles!!!! place I would purchase or service my vehicles!!!! More

by Mary Watson Verified Customer Verified Customer

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