John Lomando
John Lomando at Dana Ford Lincoln
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John Lomando | Page 11

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
114 Reviews
4.7

114 Reviews

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114 Reviews of John Lomando

June 07, 2023

Dealership Rating
Employee Rating

Highly professional and courteous staff. the service shop took great care to fix any and all issues with my truck in a,rapid fashion More

by Ckyokushin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Neil Barrow

Jun 08, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We take great pride in providing professional & courteous service and are glad to hear that the team did an excellent job resolving all issues with your truck. Take care and please don't hesitate to reach out if we can assist you again in the future!

May 24, 2023

Dealership Rating
Employee Rating

This dealership does not do right by their customers they try to but I don’t feel like they are at least a F150 that had paint all over it. I bought it at night time. I didn’t see it when I bought it back th More

by my2boys.doc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

May 23, 2023

Dealership Rating
Employee Rating

Great service, they picked my vehicle up , took care of all the service needs and brought it back in tip top shape and sparkly clean .. that’s why I buy American! Go Lincoln .. Thanks Gang! Ralph P More

by tinknokr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella , Neil Barrow , Eric Iwulski, Arianna Keegan

May 25, 2023

Dana Ford Lincoln responded

Thank you for your glowing review, Ralph! We're honored that you love the brand as much as we do and look forward to seeing you next time at Dana Ford!

May 19, 2023

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Employee Rating

Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

May 19, 2023

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Employee Rating

I was thrilled with the service I received they were able to complete an outstanding recall More

by rbehan2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

May 22, 2023

Dana Ford Lincoln responded

We're glad we could help take care of this recall for you! Thank you for being a loyal Dana Ford customer!

May 12, 2023

Dealership Rating
Employee Rating

Duper outstanding convenient and super great customer service. I have and will keep recommending this facility. They know exactly what you need More

by lucerito3198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Neil Barrow , Eric Iwulski, Arianna Keegan

May 16, 2023

Dana Ford Lincoln responded

We're thrilled to hear about the convenient and outstanding customer experience you had at Dana Ford! Your recommendation means a lot to us and we're overjoyed to see that our team knew just what you needed! Thanks for choosing us, and hope to see you soon!

May 11, 2023

Dealership Rating
Employee Rating

fast east service nice clean bathroom courteous good good good fast easy service clean b More

by docusmc2656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Neil Barrow , Eric Iwulski, Arianna Keegan

May 15, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope to see you again next time here at Dana Ford!

May 05, 2023

Dealership Rating
Employee Rating

Overall great service. My parts were ordered and I will bring my vehicle back in when the parts arrive. More

by dbarbaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Joseph Castera , Neil Barrow , Eric Iwulski, Arianna Keegan

May 08, 2023

Dana Ford Lincoln responded

Thanks for sharing your experience with Dana Ford! We are happy to hear that you were impressed with the service and that our team was able to order the necessary parts for your vehicle. We look forward to seeing you soon when the parts arrive!

April 28, 2023

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Employee Rating

Ford service has made big improvements within the past few years. Very good experience this time around. They quickly diagnosed and resolved my issues in a timely manner. Thank you Joe and Mike! More

by Tagliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Neil Barrow , Eric Iwulski, Arianna Keegan, Tech Mike

May 01, 2023

Dana Ford Lincoln responded

We're happy to hear that our Ford service has met your expectations, Tagliaferro! Joe and Mike take pride in providing efficient and effective service and we're glad they succeeded! Thanks for taking the time to share your experience with us here at Dana Ford!

May 01, 2023

Tagliaferro responded

Keep up the good work! I hope to continuously see Dana Ford improve!

April 27, 2023

Dealership Rating
Employee Rating

I came in for a oil change, they noticed a oil leak. The team came up with a plan offerd it to me, gave me a rental fixed the problem and i have my vehical back running great. My gas last longer, still More

by popeye9114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Neil Barrow , Eric Iwulski, Arianna Keegan

Apr 28, 2023

Dana Ford Lincoln responded

We're glad our team could take care of your oil leak and get your vehicle running great again! We appreciate your loyalty and look forward to continuing to serve you in the future! Thank you! - Dana Ford

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