
John Deuso
Service and Parts Director
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
30 Reviews
Write a Review30 Reviews of John Deuso
September 15, 2025
Very professional! Great service! Great environment! Clean dealership! Kudos! Please keep up the great work! Great service! Great environment! Clean dealership! Kudos! Please keep up the great work! More
Other Employees Tagged: Tim Winter
August 07, 2025
Earnest tried to accommodate, but his team as a whole continued to make the situation worse for me and him. continued to make the situation worse for me and him. More
Other Employees Tagged: Katie Vanostrand, Ernest Chalkley , Ken
July 14, 2025
This is the worst service and the service manager tells me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a me he has 40 vehicles waiting. My truck has been into the service dept. approx. 8 time for the samething. You would think they would make my truck a priority since they haven't fixed it yet. They can't find out why the HVAC fan shuts off when its excessively hot out side. So their excuse is can't duplicate conditions. I will not recommend Southern Dealerships to anyone. I would advise them to purchase anywhere other than Southern dealerships. xxxx, they fixed my back up camera with a zip tie. Their terrible. There are 3 individual where I work that ahs had bad dealing with your service dept. Your service Department does not deserve any stars. More
Other Employees Tagged: Tina Dickenson , Service Manager
June 18, 2025
Very difficult to speak to a live person via phone for any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. More
June 12, 2025
My car is still messed up. They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in the shop as I’m now I haven’t had my car in three weeks More
Other Employees Tagged: Cameron Shaw, John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
June 09, 2025
Customer service was quick, respectful of my time. Very friendly and made me aware of my car. Very friendly and made me aware of my car. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand
May 15, 2025
The service staff including the consultants and the mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. More
Other Employees Tagged: Katie Vanostrand , Joe Medlin
May 12, 2025
Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More
Other Employees Tagged: Cameron Shaw, Ron Rytter, Shelby McDannold, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
April 07, 2025
Great technicians, great advisors. Would recommend to family and friends for any future work to be done. Would recommend to family and friends for any future work to be done. More
Other Employees Tagged: Tim Fridel, John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
March 31, 2025
Professional and compassionate people that don’t mind helping you with your car troubles any given day helping you with your car troubles any given day More
Other Employees Tagged: John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley, James Regan
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