"Easiest Purchase of my life"
We visited the dealership on a Saturday morning without an appointment and met with John Baird, car was for the wife and he and the wife went on a test drive. When they returned there was NO pushy sales pitch, NO pressure to sit down and sign, just a simple if you have any questions please let me know. A few hours later we returned, the wife wanted to drive it one more time and John made it happen. On her return NO pushy sales pitches, John Baird is a professional, we returned days later and made the purchase, we felt we got a great deal and John made it really simple.
- Chris Lee
I have bought 4 vehicles from John so far and I would still go back to him if I am buying Honda.
He knows what I wanted and how I wanted including the price and payment and he tried his best to meet.
Overall it was very good experience.
- Tash S
I bought my first car here, everything was so professional and easy. Staff was very helpful and accommodating. John was not pushy at all and was very knowledgeable about everything I asked. We found the perfect car that met all my needs and checked off everything on my list. Amy was quick to answer emails and phone calls and was very organized. The process to pick up my car was painless and quick. Thanks so much for great service!
"Knowledgeable and Efficient "
- Paul G
I would like to thank all the people that my Wife and I dealt with at this dealership.
John Baird, Chris O'Conner and Brad Onifrichuk. Our experience was pleasant and everyone was professional and courteous.
"Great experience with John Baird!"
- Rob Mattacott
Just purchased a 2019 Honda CR V at Whitby Oshawa Honda. Terrific experience with the sales representative John Baird. What differentiated the experience was his attention to detail. I have never had a Sales Representative spend so much time going over the details of the deal and then in going over the fine details of the car when picking it up. He must have spent an hour going over everything in the car and then insisted that we contact him personally should we have any further questions. An exceptional customer experience. Would highly recommend John to anyone like me who are hesitant to walk in to car dealerships and buy.
John Baird at Whitby Oshawa Honda has provided exceptional service for many years now. John cares about his customers and had made the process of getting into a quality Honda easy and a great experience. I highly recommend seeing John at Whitby Oshawa Honda!
"My Service and phone experience lowered overall rating "
- Mr R
Was in for after sales, Post Delivery Work Request. I Have been in the dealership business myself and I believe this is the worst service department treatment I have received. Abrupt, Curt and less than courteous service. I don't believe Matt even looked at the car when returned from body damage repair to see if done properly. My impression with each interaction was, your bothering me I'm busy. I feel like treatment by Matt in service ruiined any good will gained by the management and sales staff. I have a lot more to say but I think it will be a waist of time. This new customer does not plan on returning. By the way, the worst phone system/service any customer should have to deal with.
- Leo the Lion
Very thorough in explaining all the features of the car. Very polite and very accommodating in time schedules. It was a pleasant buying experience. Their financing dept manager is very helpful too.
"Friendly and Professional"
John Baird at Whitby Oshawa Honda helped me find a car that met my daily driving needs while meeting my budget. He was patient with all my questions and very informative. I love my new car and I'm very thankful for John's friendly and professional help!
"Dealing with John Baird and Peter van Dorsser"
- Andrea G
This was not our first dealings with Whitby Oshawa Honda and that in itself speaks volumes. This must be the 5th time we have leased a Honda vehicle over a period of several years. John Baird knows what we like and what we expect from a vehicle. Very thorough in explaining the workings of all the great features my new CRV has to offer. So many things to remember but that is what the book is for and I know if I needed him for any explanation, he would be more than happy to assist me.
Peter went over the finances with us and gave us all the information we required. He explained fully what options were available and the prices for same. Not pushy but informative. I also know if I had questions, he would be available to answer any questions that might arise.