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Joey Ryan
Joey Ryan at Jim Norton Toyota Tulsa

Joey Ryan | Page 6

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Joey Ryan

February 29, 2024

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Employee Rating

Friendly, quick service, informative I don’t have anything else to add. This is ridiculous making us fill this out. I give the service man 5 stars. I’m done More

by ltomey88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

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Employee Rating

Joey was very clear in what needed to be done at this visit as well as what would be next on the agenda. Service was quick, even with the addition of a new battery, and Joey kept us informed and taken c More

by PWILSON74104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

Thanks for your awesome review! We're very happy to hear that Joey was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

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Very friendly reps and quick efficient service. Everyone was so polite and courteous. Will definitely keep going here. More

by racedad11884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 29, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 21, 2024

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The new system at Toyota is less personal. You check your vehicle in with a service advisor, and check out with a cashier. No personal interaction / feedback from the service advisor. It m More

by mmccoy9966
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Jim Norton Toyota Tulsa responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. We’d like to discuss the concerns you mention, but cannot recognize you from the review name used - kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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The dealership staff is helpful in their recommendations and the work is completed in a timely manner. More

by ALMEIDASMITH
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Excellent customer service and minimal wait time, will use JN for all my vehicle services More

by PCURRIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Jeff 'Stewart' Cantrell, Rachel Farrell , Auston Foster

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Quality work, parts available, parts and service reasonably priced, Knowledgeable customer service representative, quality parts reasonably priced fast service, clean comfortable facility for waiter More

by YONKERS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Super fast, great people, convenient and trustworthy. Joey Ryan and Greg foster are crazy valuable to jim norton toyota More

by JOEBETHBRAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 18, 2024

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Employee Rating

Not only did they get me in right away, the customer service is always excellent. Mr. Ryan makes getting my car serviced enjoyable and takes time to explain how everything works within my plan. More

by shallena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

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Employee Rating

Your team was prompt & thorough in servicing our car and waiting room facilities were excellent! More

by JO2STEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

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