Joey Andrews | Page 45

The dealership was great. Excellent customer service. The establishment is welcoming and the staff are very professional. establishment is welcoming and the staff are very professional. More

by Fontella Verified Customer Verified Customer

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I purchased an Acura MDX from Jackson Acura and it was a very pleasant experience. Great inventory and helpful, not pushy, sales. Would buy again and bring my new vehicle in for maintenance. very pleasant experience. Great inventory and helpful, not pushy, sales. Would buy again and bring my new vehicle in for maintenance. More

by Acura Buyer Verified Customer Verified Customer

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Reggie provided excellent care throughout the entire process. I would a hundred percent recommend him to anyone looking for a car. He pays attention to details and does his best satisfy his customers. process. I would a hundred percent recommend him to anyone looking for a car. He pays attention to details and does his best satisfy his customers. More

by LANTHONY1 Verified Customer Verified Customer

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Thank you Michael, Chege, and Joey for their help! It was a great buying experience and we appreciate your transparency and help through the entire process. a great buying experience and we appreciate your transparency and help through the entire process. More

by drouse Verified Customer Verified Customer

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Mr. Reggie was my salesman, and he goes above and beyond to make sure that you are satisfied from beginning to end. He is very knowledgeable and understands the needs and wants of his customers. If you have to make sure that you are satisfied from beginning to end. He is very knowledgeable and understands the needs and wants of his customers. If you have any questions or concerns he makes sure to put your mind at ease. More

by key1152003 Verified Customer Verified Customer

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Excellent car buying experience! Everyone was friendly and efficient, and I was scheduled within 24 hours to have the extras added to my new car. and efficient, and I was scheduled within 24 hours to have the extras added to my new car. More

by haleyo Verified Customer Verified Customer

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The customer service was top notch. If you want to buy an Acura, Jackson Acura is the place to go! Acura, Jackson Acura is the place to go! More

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The best experience I have ever had buying a car. The customer service was outstanding. They were not pushy at all. I highly recommend! Thank you Michael for making this difficult time in my life a littl customer service was outstanding. They were not pushy at all. I highly recommend! Thank you Michael for making this difficult time in my life a little easier! More

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My car buying experience was the most pleasant one I’ve ever had!! I dreaded buying cars before 8/19/21. From the moment I entered JACKSON Acura until the time I left was really great! Mr Reggie Hammond (w ever had!! I dreaded buying cars before 8/19/21. From the moment I entered JACKSON Acura until the time I left was really great! Mr Reggie Hammond (wearing a Jackson Acura polo represented your dealership in a way that would have made your Corporation extremely proud. He was professional, friendly, informative about the vehicle, patient with my antics (I’m a jokester) and my concerns. I was very nervous at outset quite honestly. I’m a Costco Executive Member and JACKSON Acura is a participant in the program plus Mr Hammond is one of the suggested salespersons on the list. Ironically I reached out to a friend for a recommendation and JACKSON Acura using Mr Hammond was his firm suggestion to me. Okay!! I did do as instructed and I am very happy at the outcome of my decision. I was upset at myself for admitting out loud that I LIKED MY CAR at first glance. Everyone knows you don’t do that at a car dealership!!! Things went sooo smoothly and pleasantly until I asked Mr Hammond… Is this all over?” I had not haggled, gotten angry, waited hours for him to do the back and forth routine with the “Manager” to try and get a better price, or me say the old “Well I am going home to think about it and get back to you“ routine!!! Listen!!! We were transferring things to the new car before I went to the Finance Dept. I even said to Mr Hammond “Shouldn’t we wait until after I see Financing?” So I walk into the Finance office and meet the Gentle Giant…Mr Joey Jackson! I knew I had been consistent in my payments to Acura Finance but I was not sure of what to expect from the Finance Dept.. Mr Jackson could see my anxiety and hear my heavy breathing (I’m a senior citizen female PTSD Vet with Asthma🤦🏽‍♀️) I had to laugh out loud when he kindly suggested “Ms Stewart take another drink of Coke if you have too and settle down” By the way Coke, Sprite, bottled water or coffee/tea AND snacks was graciously supplied by JACKSON Acura l must add! I trust that I have been given all discounts possible (because I truly desire/want them) and I know that I am a JACKSON Acura Customer that will tell others about my wonderful experience at JACKSON Acura on a very rainy afternoon in Roswell Georgia. Also Ms Gloria your receptionist had to probably chuckled at me many times as I nervously waited. She was very nice to me and we had an enjoyable time together as well! Thank you Star Stewart More

by star stewart Verified Customer Verified Customer

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Personnel on Parts and Sales with lack of customer relations skills. Training of people skills and respect will be beneficial to your team of work. relations skills. Training of people skills and respect will be beneficial to your team of work. More

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