Dealership Experience
13 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
Languages Spoken
English
283 Reviews
Write a Review283 Reviews of Joe Ortiz
May 04, 2024
Very helpful and seemed to be honest when answering any questions I had. Andrew was great and patient with me. He never pushed the issue, I felt very much in control of my own decisions , zero pressure whi questions I had. Andrew was great and patient with me. He never pushed the issue, I felt very much in control of my own decisions , zero pressure which only increased confidence in my purchase. He stayed well after the dealership was closed to make sure everything was set for me. The finance guy Carlos was also great. Carlo worked through lunch to make sure I was out of the dealership at a reasonable time , hard work and dedication, also making sure I protected my purchase with the care package. I would definitely keep my business with them moving forward. More
Other Employees Tagged: Carlos Trindade, Andrew Seibert
May 03, 2024
Great sales people and service staff made my new car purchase a pleasure, from start to finish test ride was great it sold the car my sales representative was incredible on knowledge about the vehicle a purchase a pleasure, from start to finish test ride was great it sold the car my sales representative was incredible on knowledge about the vehicle and service was a good experience. More
Other Employees Tagged: Ying "Chin" Chang, Rick Parbhunath, Carlos Trindade
April 27, 2024
I recently had a wonderful experience at Executive Kia. The entire team was incredibly helpful, but I must give special recognition to Michael Mateo. He truly went above and beyond to ensure all of my need The entire team was incredibly helpful, but I must give special recognition to Michael Mateo. He truly went above and beyond to ensure all of my needs were met. Michael's dedication and exceptional service made my car-buying experience smooth and enjoyable. I cannot recommend him enough! If you're in need of a new vehicle, make sure to ask for Michael Mateo at Executive Kia. More
Other Employees Tagged: Carlos Trindade, Michael Mateo
April 21, 2024
Easy process lovely staff Answered every question They have good teamwork Location was crowded but made sure everyone was taken care off have good teamwork Location was crowded but made sure everyone was taken care off More
Other Employees Tagged: Jorge D Dominguez, Carlos Trindade, Tatianna Ruiz, Richard Felius
April 18, 2024
I just bought my first car of my own from kia, my family has been buying cars from them for years. Wonderful staff and Tatianna was amazing, very helpful and helped me with my car and what I needed to know! has been buying cars from them for years. Wonderful staff and Tatianna was amazing, very helpful and helped me with my car and what I needed to know! Go to executive Kia in Wallingford CT, they are amazing! More
Other Employees Tagged: John Gogliettino IV, Jorge D Dominguez, Tatianna Ruiz
April 15, 2024
Everyone was extremely nice, no pressure from anyone. Great experience, I will definitely refer them! Great experience, I will definitely refer them! More
Other Employees Tagged: Rick Parbhunath, Carlos Trindade, Jesse Mies, Cristian Hernandez
April 04, 2024
Executive Kia went above and beyond to satisfy my expectations. I highly recommend this dealership. Sohee Ahn was very knowledgeable and explained everything from the car to the warranty. It was a p expectations. I highly recommend this dealership. Sohee Ahn was very knowledgeable and explained everything from the car to the warranty. It was a pleasure working with her. Thank you so much. I love my Kia sportage. More
Other Employees Tagged: Ying "Chin" Chang, Carlos Trindade, Andrew Seibert, Sohee Ahn
March 25, 2024
Ouafaa is EXCELLENT! I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. She did not disappoint. When I called her she knew exactly who I was after not speaking for over 2 years. She got an understanding of what I wanted and she went to work to get me everything I wanted and more. Ouafaa is so upbeat, compassionate, informative, understanding, knowledgeable and very customer oriented. She is an amazing individual and a true asset to Executive Kia. I ended up with my dream car...2024 Kia Telluride EX and I couldn't be happier. Ouafaa went to bat for me, checking all options just to make sure I got what I was seeking! We spoke regularly during the process. Her response time is immaculate. Never did I have to wait around for a response. Overall Ouafaa is an amazing sales woman whom I have the utmost respect for. Her associates Joe & Carlos also get some kudos for working diligently with me to get my new SUV. More
Other Employees Tagged: Ouafaa Kouhaila, Carlos Trindade
January 18, 2024
There is almost nothing they could have done to make my experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that w experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that we would be coming with several days notice. When we arrived, the car was dirty and had bumper stickers on it, including one with profanity (it said “sucks dick”). We were ready to purchase the car the day we showed up to test drive it, but left after such an underwhelming and disappointing experience. The only reason we returned was because this specific car was difficult to find, but even through what should have been a quick process of sorting out the paperwork, Andrew managed to make our opinion of Executive Kia even worse by making repeated errors in the paperwork all while insulting and belittling us. Thankfully, we were able to work with other people when we came to pick up the car. Chin and Carlos were the only people we interacted with who were professional and helpful. Chin went above and beyond to ensure the customer experience was satisfactory. More
Other Employees Tagged: Ying "Chin" Chang, Carlos Trindade, Andrew Seibert