Joe French | Page 92

I always get the absolute best service I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Ex I have been dealing with Klaben Ford for over 30 years and as of now is the best dealership in the Akron Cleveland area. Joe French always gives me Exceptional Service. Kenny King is an Exceptional Saleman Kenny has sold me many of my cars. I highly recommend all my friends and family to deal with Klaben Ford. The whole staff has given me Exceptional customer service. More

by chuckfam Verified Customer Verified Customer

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Getting a new car made easy This was my 5th new car purchase, got my first one in 1990. I have always been treated like an old friend. Sales staff and service reps are very helpf This was my 5th new car purchase, got my first one in 1990. I have always been treated like an old friend. Sales staff and service reps are very helpful, and eager to assist you any way they can. I'll be back again in a couple years for another one. More

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Pleasant to work with. Have had very good service from the service department. Very efficient and do a great job in a minimum of time. Mike Cooney has been a great sales p Have had very good service from the service department. Very efficient and do a great job in a minimum of time. Mike Cooney has been a great sales person and has kept in touch with us ever since we bought the car. Highly recommend him. More

by JDMYERS9763 Verified Customer Verified Customer

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recall repair for Ford Escape It was easy to schedule and drop off my vehicle for repair. I was notified when it was done and it was quick to pick up. Car even received complementa It was easy to schedule and drop off my vehicle for repair. I was notified when it was done and it was quick to pick up. Car even received complementary wash. More

by LSMITH7575 Verified Customer Verified Customer

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Awesome Joe French has been my service rep for a long time. He is courteous and always able to answer all of my questions. I've always gone to Klaben for all Joe French has been my service rep for a long time. He is courteous and always able to answer all of my questions. I've always gone to Klaben for all of my repairs and maintenance work and feel confident about the services I'm paying for. Don't ever leave Joe! More

by MOON9777 Verified Customer Verified Customer

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Quick service that had me on my way before I expected! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! More

by andersonl Verified Customer Verified Customer

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Quick and easy After calling two other dealerships much closer to me and being told they couldn't get me in for 2 or 3 more days, I called Klaben. They agreed to see After calling two other dealerships much closer to me and being told they couldn't get me in for 2 or 3 more days, I called Klaben. They agreed to see my car right away. I was greeted promptly when I pulled up. Joe French quickly showed me to an inviting waiting room where they had fresh coffee, donuts, juice, soda, a business area and TV to pass the time. I got to visit with my favorite Sales guy, Kenny King while I waited. He took time out of his day to sit down and chat for a few minutes. They figured out the problem immediately and replaced a part to fix my issue. They washed my car and I was out and on my way in less than 2 hours. No one wants to visit a dealership service department, but if you have to, Klaben makes is very comfortable. More

by dewaynet Verified Customer Verified Customer

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Courteous, friendly, helpful, and efficient I went to Klaben to turn my Escape in because my lease is up. It was mixed feeling because I saw many of the employees and I am not sure when I wil I went to Klaben to turn my Escape in because my lease is up. It was mixed feeling because I saw many of the employees and I am not sure when I will be able to get another lease or purchase. Everyone was very kind, efficient, and professional. I look forward to seeing them again in the near future. More

by FRENCH4956 Verified Customer Verified Customer

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Kind, friendly, and very professional staff. Every time I have taken my car to have service performed I have found the staff to be very kind, friendly, and professional. They are always willin Every time I have taken my car to have service performed I have found the staff to be very kind, friendly, and professional. They are always willing to make my wait painless and entertaining. I also enjoy the coffee and drinks and snacks that are supplied in the waiting room. Such an added treat. More

by FRENCH4956 Verified Customer Verified Customer

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Great Customer Service I've bought cars from a number of dealers and Klaben truly goes out of their way to make things right and take care of you. I've had a few mechanical I've bought cars from a number of dealers and Klaben truly goes out of their way to make things right and take care of you. I've had a few mechanical issues with cars and every time they have stepped up to take care of it/ make me feel good about it and work out a solution. Highly recommended. More

by KNODEN Verified Customer Verified Customer

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