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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
March 19, 2021
I like Klaben because of the people they have working for them. Mona is my consultant she always treats me fair explains everything to me Mike always fixes my cars wouldn't have anyone else work on my car them. Mona is my consultant she always treats me fair explains everything to me Mike always fixes my cars wouldn't have anyone else work on my car he is the best. When Mona isn't there I go to Joe another great employee More
by KEZ812
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks
March 18, 2021
Klaben service department is totally awesome. From the minute you pull in until the minute you leave you are greeted with smiles and caring and knowledgeable workers. Joe French was totally professional minute you pull in until the minute you leave you are greeted with smiles and caring and knowledgeable workers. Joe French was totally professional and thorough with the work I had performed. Mona was an added smile and helper. Thank you, Klaben for a great auto experience. More
by frenchpatricia196
Other Employees Tagged: Mona Crooks, Kim Wolfram
March 17, 2021
Klaben is always top notch for service. They always work with the customer to make things right and go the extra mile. Always clean, professional and punctual I have yet to be disappointed with their servi with the customer to make things right and go the extra mile. Always clean, professional and punctual I have yet to be disappointed with their service! Joe French made sure everything was done right the first time and always explained the process to put my mind at ease. More
by rmalloy1976
March 13, 2021
I have problems with these people every time I go there for service, service advisors can't seem to tell the truth, at least the ones I've worked with, with the exception of Mona, she is awesome for service, service advisors can't seem to tell the truth, at least the ones I've worked with, with the exception of Mona, she is awesome More
by Fatdinkus
Other Employees Tagged: Mona Crooks, Richard Klaben , Mario Palomba
March 03, 2021
I have had a very pleasant experience from the time of purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying experience. More
by Dwskw1
Other Employees Tagged: Mike Cooney
March 02, 2021
Joe French was very helpful in recommending services for our 2018 EDGE we brought in for a WORKS PACKAGE service. Car was done in timely fashion and clean. Great job by Klaben staff. our 2018 EDGE we brought in for a WORKS PACKAGE service. Car was done in timely fashion and clean. Great job by Klaben staff. More
by Hhanna
February 25, 2021
They did what they said but charged for items not quoted. It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on custo It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on customer retention, sad. More
by kepi1861
Other Employees Tagged: Sean Bradford
February 22, 2021
Joe got our 17 Fusion and 18 Edge scheduled for routine service at a time that was convenient for us. He suggested several other services we needed.. The estimated time to do the services was right on. service at a time that was convenient for us. He suggested several other services we needed.. The estimated time to do the services was right on. Thanks to the Klaben team More
by Hhanna
February 15, 2021
I called Kim first thing this morning. She got me in today for an oil change and new wiper blades. I’m so glad I didn’t have to go one more day with those wiper blades that didn’t work very good. Thanks today for an oil change and new wiper blades. I’m so glad I didn’t have to go one more day with those wiper blades that didn’t work very good. Thanks to Kim and Klaben service team. More
by JOEHEPLER727
Other Employees Tagged: Kim Wolfram
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