Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 58

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

November 25, 2021

Dealership Rating
Employee Rating

tom alcorn, mona, joe and girls who took over for loretta, shelby and Stephanie are terrific More

by maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Klaben Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 18, 2021

Dealership Rating
Employee Rating

I have been a customer of Klaben Ford for over 20 years. Chris Moldas has been my salesman the entire time. He is honest, fair, and make the car buying experience stress free. More

by ddougher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

Nov 19, 2021

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2021

Dealership Rating
Employee Rating

All of the personnel who assisted me at the dealership were very professional and helpful. More

by REDHEADEDTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schultz

Nov 07, 2021

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

October 28, 2021

Dealership Rating
Employee Rating

I want to thank Mario for taking care of my wife’s Ford Escape when we needed an oil change. The ride home and pick up when the car was ready was most appropriated. More

by njohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger , Brandon Brinko, Mario Palomba, Steve Workman

Oct 30, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 24, 2021

Dealership Rating
Employee Rating

Amazing. Accommodating. Wouldn’t take my car anywhere else. Thank You for your professional service. More

by Mariedean1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

Oct 26, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2021

Dealership Rating
Employee Rating

I always try and deal with JOE FRENCH in service.--NOT ONE PROBLEM SO FAR. More

by POPTALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

Oct 26, 2021

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2021

Dealership Rating
Employee Rating

Absolutely the best dealership! Rich and his team are awesome! I have worked with many dealerships and have never found one to be so honest, helpful and just plain easy to work with. I highly recommend More

by michelle_l
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Louis Polos

Oct 14, 2021

Klaben Ford Lincoln responded

Hi Michelle, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 04, 2021

Dealership Rating
Employee Rating

Very thorough and welcoming. Clean and neat atmosphere. Service took longer than expected because of extra time checking airbag replacements. But Joe French provided a gasoline gift card for my troubles wh More

by Jtomei1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett

Oct 05, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2021

Dealership Rating
Employee Rating

Everything was clean and was in and out in a timely manner. I also had a coupon which helped with the price of oil change More

by CDOLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 01, 2021

Dealership Rating
Employee Rating

I enjoy going to Klaben auto repair. They are always professional and give excellent service. Waiting area is very comfortable and has great snacks. More

by frenchpatricia196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Klaben Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oct 04, 2021

frenchpatricia196 responded

I want to thank Klaben Ford Lincoln auto repair personnel . They are always so friendly, professional, and efficient. They provide a great atmosphere for their customers and the waiting area is comfortable and has great snacks and drinks. Thank you Klaben.

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