Dealership Experience
15 yrs, 4 mos
Industry Experience
19 yrs
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
842 Reviews
Write a Review842 Reviews of Joe Cleaver
July 16, 2019
Thank you Scott Simpson Scott Simpson was wonderful to guide us through the process of buying a used auto for our Grandson. He actually made car buying a pleasant experience Scott Simpson was wonderful to guide us through the process of buying a used auto for our Grandson. He actually made car buying a pleasant experience and the others at the dealership were all onboard to assist. He kept everything on track and it was a smooth purchase. Would recommend him and the dealership to anyone. Thank you Scott and thank you Ferman BMW More
Other Employees Tagged: Scott Simpson
July 05, 2019
Wow! We did it Amazing buying experience! Steven and Dan both helped tremendously with our extremely fast and excellent purchase. We had been looking for a 4 or 5 Amazing buying experience! Steven and Dan both helped tremendously with our extremely fast and excellent purchase. We had been looking for a 4 or 5 series for a couple of months. But you guys found us the perfect. One owner. Fully loaded 2016 535i BMW..... Thanks Ferman!!!! More
Other Employees Tagged: Dan Macdonald , Steven Venden
July 01, 2019
Excellent Service by Alex I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He w I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He was responsive and knew the answer to every question we asked, but wasn't pushy at all and let the car sell itself. It was an extremely pleasant experience, and he was very focused and efficient throughout the whole process. He made it stress free and as enjoyable as possible. If you are considering purchasing a BMW, I highly recommend you work with Alex as he knows nearly everything there is to know about not only BMWs, but other brands as well. More
Other Employees Tagged: Alex Wolf, david theado
June 30, 2019
great service I have been servicing my cars here for a few years now and it has been always a pleasant experience. Highly recommended as they meet highest standards I have been servicing my cars here for a few years now and it has been always a pleasant experience. Highly recommended as they meet highest standards at all times. More
Other Employees Tagged: Phil Bennis, Alex Senko
June 19, 2019
Warm and friendly Derek did a great job along with Mike and financial guy at BMW. They were all knowledgeable and patient. Derek stayed around till everything was compl Derek did a great job along with Mike and financial guy at BMW. They were all knowledgeable and patient. Derek stayed around till everything was completed and then got wet helping us switch cars. Good job! Derek not on your list More
Other Employees Tagged: Marc Youngsma
June 14, 2019
Awesome experience! Working with Steve, Phil, and Joe was a pleasure!!! Their patience and flexibility along with their listening skills made it an easy and fun process. Working with Steve, Phil, and Joe was a pleasure!!! Their patience and flexibility along with their listening skills made it an easy and fun process. I love the no pressure style! Great job, fellas!!! I know I will keep coming back in the future for my next purchases!!! More
Other Employees Tagged: Phil Bennis, Steven Venden
June 13, 2019
Technology This dealer sales person knows the vehicles and can communicate needed information visited this dealer several times before my purchase and received h This dealer sales person knows the vehicles and can communicate needed information visited this dealer several times before my purchase and received help with understanding my choices More
Other Employees Tagged: Steven Venden, Secretary Ingred
June 13, 2019
Amazingly genuine people Purchasing my vehicle through Ferman BMW was hands down the best experience I’ve ever had with a dealer before. Robert was incredibly knowledgeable an Purchasing my vehicle through Ferman BMW was hands down the best experience I’ve ever had with a dealer before. Robert was incredibly knowledgeable and assisted in every facet possible- he even helped put my child’s car seat in the new car. Joe worked very diligently to find me the best deal possible as well, which is unbelievably appreciated. Everyone was very courteous and showed genuine interest and enjoyment in helping me find the best option possible. Where some other dealers wouldn’t have put in the extra effort, they did. I will definitely be returning to them in the future for my car buying needs. More
Other Employees Tagged: Robert Chodorowski, david theado , Toby Edward Pacuch
June 09, 2019
Steve V and the team at Ferman BMW My purchase yesterday makes our 8th purchase from Ferman BMW . Over the years Steve have made the purchase process very easy . He treat my family lik My purchase yesterday makes our 8th purchase from Ferman BMW . Over the years Steve have made the purchase process very easy . He treat my family like his own family. It’s always a great feeling when the managers greet you with a warm welcome . Great customer service from Steve and everyone else . I will highly recommend this dealership and Sales Rep Steven Venden He is the greatest . Thanks Joe Cleaver for all of the information on the great service and protection products. Thank to Karl Alvarez also I appreciate you too I will be back for the new 850 soon More
Other Employees Tagged: Karl Alvarez , Steven Venden
June 04, 2019
Steve Vendon was superb Steve answered all my questions accurately and honestly as far as I can judge. He was very knowledgeable about every aspect of the car. Didn't waste m Steve answered all my questions accurately and honestly as far as I can judge. He was very knowledgeable about every aspect of the car. Didn't waste my time haggling over price and had the car detailed and paperwork done in couple of hours. Took time time to go over the setup after the sale was completed. More
Other Employees Tagged: Brandy Kennedy, Steven Venden
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