Joe Cleaver | Page 47

Exceptional experience all the way around. Particularly need to single out Alex Wolf who was extraordinary in every way. Made a 20 hour round trip based on a sense of trust in him and the entire experience need to single out Alex Wolf who was extraordinary in every way. Made a 20 hour round trip based on a sense of trust in him and the entire experience (and his sense of humor) exceeded all expectations. The dealership is spotless, efficient and friendly. Car buying can be a challenging experience, but the customer service that I witnessed was comforting and refreshing. Gonna have to change the old definition of "Used Car Salesman"!! ;<) Wish I didn't live so far away. More

by teyeger22 Verified Customer Verified Customer

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Great customer service, as Gary Mack did an outstanding job with the sale of my new car. In the Finance department, Joe Cleaver was very knowledgeable on all the different products that BMW offered for add job with the sale of my new car. In the Finance department, Joe Cleaver was very knowledgeable on all the different products that BMW offered for additional maintenance services. Great group of people. Thank you for a great car buying experience. More

by rjet777 Verified Customer Verified Customer

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Im 71 years old and i had the best experience thanks Dan McDonald for oustanding service you when all out and answer all questions and stay on top off all the transaction and had a great deal God bless you McDonald for oustanding service you when all out and answer all questions and stay on top off all the transaction and had a great deal God bless you and all at Ferman BMW of palm Harbor it truly was a pleasure More

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Excellent customer service I purchased from out of state Excellent customer service I purchased from out of state and felt secured the entire transaction. I would purchase from here again in the near futur Excellent customer service I purchased from out of state and felt secured the entire transaction. I would purchase from here again in the near future. More

by rtg28562 Verified Customer Verified Customer

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Excellent, professional experience with a client focused outcome. I could not have chosen a more knowledgeable sales staff that was willing to accommodate the buyer. Extremely grateful for their insight outcome. I could not have chosen a more knowledgeable sales staff that was willing to accommodate the buyer. Extremely grateful for their insight regarding the options available on the vehicle. I could not be more enthusiastic about the purchase and the performance of the BMW. This dealership should be acknowledged for the exceptional service and accommodation that is rightfully deserved. More

by markkrause901 Verified Customer Verified Customer

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I had an unbelievable experience at Ferman. From Mario to Karl to Jazer. Top notch professionals. I would highly recommend Ferman to all of my friends. to Karl to Jazer. Top notch professionals. I would highly recommend Ferman to all of my friends. More

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Tom Berges was great to deal with. I will be referring my friends and family. Tom did exactly what he said he would do. Great! friends and family. Tom did exactly what he said he would do. Great! More

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We have bought several cars from Ferman. We keep going back because they are straight shooters and easy to work with. They are all about the customer experience and they sweat the details. back because they are straight shooters and easy to work with. They are all about the customer experience and they sweat the details. More

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I was turned off by the $999.95 charge to do paperwork for the sale. I did like the sales man and the price for the car was fair. for the sale. I did like the sales man and the price for the car was fair. More

by mrconrad1 Verified Customer Verified Customer

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Excellent, courteous, knowledgeable, and professional. Highly recommend. When my wife is in the market for another car, this will be my first stop. Top notch. Highly recommend. When my wife is in the market for another car, this will be my first stop. Top notch. More

by apaperini52 Verified Customer Verified Customer

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