Joe Baez
Joe Baez at Arlington Heights Ford

Joe Baez

Finance Manger

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
4.9
578 Reviews

Loves to fish and spend time with his grandkids.

Dealership Experience

9 yrs, 8 mos

Industry Experience

39 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

578 Reviews

Write a Review

578 Reviews of Joe Baez

June 13, 2025

Dealership Rating
Employee Rating

Jeremy was fantastic to deal with! He was respectful and professional throughout the entire process. Anyone that I know that is interested in a ford vehicle I will be sending them hi More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa

June 12, 2025

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Employee Rating

Rich helped me with purchase of new mustang gt convertible thank you for your kind help More

by Sunsuzy2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 11, 2025

Dealership Rating
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Its was a breath of fresh air to deal with Lonnie Catanese after running into the opposite experience yesterday at a different dealership. I would strongly recommend dealing with Lonnie and the entir More

by debprutch
Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

Pretty good attention and service, the salesman Jesus was resolving all dudes and questions about the vehicle More

by Jc
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

June 11, 2025

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Employee Rating

Lonnie is great! Professional and very nice! I highly recommend Lonnie if you’re looking for a used or new car. More

by john.plodzien
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

Dealership, sales and finance were easy to work with. They even took our pictures with our new car and sent it to us. More

by jennifer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin

June 08, 2025

Dealership Rating
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Fantastic Experience! Jeremy was outstanding from start to finish! As soon as we walked in, he was professional, attentive, and on point. He gave us a thorough tour and More

by Oscar A.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa

May 29, 2025

Dealership Rating
Employee Rating

Jesus and Jose were great to work with and very accommodating. Best car buying experience I have had. More

by Donald.flight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

I bought a car. Joe Baez was the finance person, he added gap insurance and a warranty I canceled over two months ago and still have not got my refund. and Joe will More

by Mark Batten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 26, 2025

Arlington Heights Ford responded

Hi Mark. Thank you for your rating and review. We use all reviews as coaching opportunities for our team. I'm sorry for the delay in getting your refund and lack of communication on by one of our team members. I confirmed that your refund was processed by our office. Please call me at your earliest convenience to confirm on your side. My cell number is (847)812-0038. I look forward to hearing from you. Thanks John Guido, Jr. General Manager/Partner Arlington Heights Ford

May 22, 2025

Mark Batten responded

Dealers like this is why people don't want to go there.

May 21, 2025

Dealership Rating
Employee Rating

Everyone was very helpful in the process and everything was very easy. We appreciate the consideration and attention. More

by Ceciliaf.campos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Romano , Israel Gonzalez

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