Jodi B | Page 19

WONDERFUL. This dealership is very professional, trustworthy and friendly. They helped me get what I need at a great value and efficient timing. Jodi B is an exc This dealership is very professional, trustworthy and friendly. They helped me get what I need at a great value and efficient timing. Jodi B is an excellent consultant and works very hard to help you get what you need. Would recommend this dealership to anyone.#BESTINTHESIX More

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If you want the best service.. Go to Jodi B I stepped in, told them I need a nice car but not too nice and I need it fast. And I got a sexy xxx car in a fast amount of time. Jodi B is the best a I stepped in, told them I need a nice car but not too nice and I need it fast. And I got a sexy xxx car in a fast amount of time. Jodi B is the best and I would recommend The Loan Arranger only if Jodi is your representative.. That is my honest opinion... "JODI B FOR PRESIDENT" LOL ... I love the management there also.. They really make sure you get the ride you want/afford and also it's safe. More

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Exceptional Customer Service We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appre We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appreciate it :) When we first arrived we met with Jodi who was very friendly and helpful. She provided us with some great information and then we spoke with Chris. Chris is very knowledgeable in general (about the cars vs trucks, financing, payments and the electronics), he provided us with some great tips and information about the vehicle we were thinking of purchasing, he was honest and straight forward. We started out wanting to purchase a 2009 truck, but were not happy with the tuck we seen. Chris spent a lot of time with us searching other trucks from different locations, putting together pricing and payment plans and we talked to him about cars as well. We had to think it over so we went home and talked about it. Jodi was great about getting back to us, with no pressure but just letting us know she was there and could get answers to any questions we had. Jodi was always friendly and patient. When we went back Chris was not there at that time but Tamara was and she was also wonderful. She must have looked up about 6 different vehicles we were interested in. We never once felt we were imposing, she explained that she did not mind and would even show us other vehicles and asked if we wanted to find out more information on those as well. She was friendly and made us feel relaxed and comfortable as well as Jodi and Chris. We took a few vehicles out for a test drive and finally decided on our vehicle, a 2014 300 Chrysler. We were concerned that the tires would pass certification but would need changing soon after. Chris said he would have the mechanic look at them right away and let us know. We also pointed out a scratch across the hood and Tamara said she would have it buffed out for us. We showed Tamara another Chrysler 300 that we liked but it did not have tinted windows, she said if that was the one we wanted they would tint the windows, again customer service above and beyond. We decided on the one we already picked out. It was coming close to the long weekend and they wanted us to have the car for the long weekend so when we went to pick it up, it had brand new tires and Chris told us that we could come back for the buffing because it would take about half a day and Jodi emailed us to tell us she has the 2nd key for the car. Chris then spent an hour past closing of a long weekend with us to go over all the electronic gadgets, bells & whistles, showing us how everything worked. Jodi stayed with us through the whole process, also staying an hour past closing of a long weekend, offering support and getting answers to all our questions. We felt comfortable right from the start with Jodi, Chris and Tamara, never rushed or pressured. We felt that they wanted what was best for us and they were there to answer our questions and provide us with the cost & options and exceptional customer service. When we went back to have the buffing done, they did a wonderful job (very impressed). Although Jodi did not have the key at the time, she assured us that she would mail it to us and if she couldn't find it, she would make sure she got another one from the dealership at no charge to us. We can not say enough about the wonderful customer service. We would highly recommend The Loan Arranger, we were impressed right from the beginning and highly satisfied. Thank you again, Jodi, Chris and Tamara More

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HelpforVinton Jodi, was excellent and very accommodating to my needs. From the first phone call, first visit, to the signing day. She was informative throu Jodi, was excellent and very accommodating to my needs. From the first phone call, first visit, to the signing day. She was informative throughout the entire process always giving me multiply ways to deal with the many issues that sprung up. She was kind, understanding, and most of all patient. I felt like I was dealing with a friend not a sales person. It was the best experience and results that I could have wished for: Thank You Jodi. More

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Amazing Experience I had the BEST experience at The Loan Arranger! The customer service is excellent! Very fast, real results.. Not only did we get a new car that is rel I had the BEST experience at The Loan Arranger! The customer service is excellent! Very fast, real results.. Not only did we get a new car that is reliable for all year round, but we are building our credit back as well- my mom is happy at the second chance she got with The loan arranger!!! Jodi is amazing at what she does!!! Thanks again! More

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Jodi is the best I neede a car asap as my job requires me to drive. She got me in a my dream car(Dodge Charger) in a matter of 3 days. She was very helpful in making I neede a car asap as my job requires me to drive. She got me in a my dream car(Dodge Charger) in a matter of 3 days. She was very helpful in making things go smoothly and sje made sure all my requests were met. Look for Jodi if you want a car. Tamara the finance manager is awesome to. Really nice and helpful. More

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quick and easy Just got to say that ms.Jodi B is on point on how she deals with her customers and I'll for sure recommend my friends to jer when they are looking for Just got to say that ms.Jodi B is on point on how she deals with her customers and I'll for sure recommend my friends to jer when they are looking for a car. More

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Happy Customer I am extremely pleased with the service I recieved. Jodi is very welcoming and personable. She made me feel like a longtime friend. When my vehicle un I am extremely pleased with the service I recieved. Jodi is very welcoming and personable. She made me feel like a longtime friend. When my vehicle unexpectedly broke down and I got turned down elsewhere, The Loan Arranger was there to get me into what I was looking for in no time. I will definitely recommend Jodi to friends and family. More

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THE LOAN RANGER PROVIDES EXCEPTIONAL SERVICE While at the Loan Ranger, the Sales rep Jody was thorough, honest courteous and took her time to help me find the Vehicle most suitable for my needs a While at the Loan Ranger, the Sales rep Jody was thorough, honest courteous and took her time to help me find the Vehicle most suitable for my needs and my budget. Her warm smile help me feel reassured that I was making the right decision. Chris took the time out to sit in the vehicle with me and walked me through the different features on the dash board and throughout the entire vehicle. I was advised to feel free to call and ask questions as per my concerns. I highly recommend The Loan Ranger and the staff they treat you as family. thanks Gloria More

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EXCEPTIONAL Service Being a consumer of many services and a professional IT Project Manager for a large Canadian financial company, I have an extremely keen sense and exp Being a consumer of many services and a professional IT Project Manager for a large Canadian financial company, I have an extremely keen sense and expectation of what customer service should be and greatly appreciate it when I see and or receive it. Jodi B., Chris E. and Tamara G. were nothing short of AMAZING to deal with! From my first phone call after driving by the lot to taking possession of my new used vehicle, the level of service was impeccable. There was ZERO pressure to buy and the sense of importance to MY needs was always there. Tamara got me the most for my trade in! Chris is extremely knowledgeable and an amazing person! Jodi was an absolute joy to work with. As a PM communication is our life's blood... Jodi is a Communications MASTER! Jodi followed-up and followed-through whether she was at work or not; she never turned off because she left the office. Communication was timely, transparent and most importantly honest and never misleading. People like Jodi, Chris and Tamara are the threads that make the fabric of a company great. If you need a car, truck, SUV or motorcycle... stop, say hi, ask for Jodi and allow the journey to begin. The dynamic trio of Jodi, Chris and Tamara will make sure you are taken care of and most importantly, make sure you are happy. Jodi also recommended a few insurance agents to get quotes on my new used truck, thanks to Jodi, I ended up saving $777 over the year with new policies for my motorcycle, truck, home insurance AND my wife's car!!!!... As Charlie Sheen so eloquently said... WINNING!!!! Will I go back, that is a definite... Would I recommend The Loan Arranger... Absolutely! Jodi, Chris and Tamara... with the utmost sincerity and appreciation I say to each of you... THANK YOU! More

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