Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
724 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

33 yrs, 9 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.8

724 Reviews

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724 Reviews of Joanna Oates

August 08, 2025

Dealership Rating
Employee Rating

Joanna is lovely to work with. She and the other service advisors are always attentive to my needs. Jim the service manager also always comes to my rescue. They are always supporti More

by RFERARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

August 05, 2025

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Employee Rating

I like how they take care of customers. Well service center , coming for next oil change More

by nuhashahmed
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 05, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 05, 2025

Dealership Rating
Employee Rating

Joanna was very friendly, courteous and knowledgeable. I was kept informed of all costs and status of the service while I waited for the vehicle. More

by Bill W
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

August 01, 2025

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I have had three 350 RX’s from this dealership and have always found their service department professional, knowledgeable and courteous. The are customer oriented. More

by STUDIO26CFC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Michael Montijo

Aug 01, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

July 28, 2025

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Employee Rating

Excellent service with integrity. Very much appreciated. Quality work & honesty has kept my family's business with Rally for over 25 years More

by DMIGROUP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

July 24, 2025

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They were professional and courteous. I would recommend this service department to my friends and family. More

by DDSHONCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

July 23, 2025

Dealership Rating
Employee Rating

I am always more than pleased with the efficiency and professionalism of your Service Center. It is definitely a main factor in my always choosing your dealership. More

by ALSUTRA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Rallye Lexus responded

Thank you for taking the time and letting others know how you feel. Thanks again for servicing at RallyeLexus and I'm hopeful you will continue to always feel this way!!! John Tetta General Mgr.

July 23, 2025

Dealership Rating
Employee Rating

I am very pleased with Ralleye Lexus and trust Joanna Oates for excellent service support. Thank you. More

by MATTRPT1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

July 20, 2025

Dealership Rating
Employee Rating

Joanna Oates is a consummate professional on each and every service visit. She is courteous all the time. More

by ABD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

July 20, 2025

Dealership Rating
Employee Rating

Everybody at Rallye Lexus Service Department are excellent. I can't imagine not having my car serviced there. I feel like a family member there and that they have my back in all maintenance matters More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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