Volvo Cars Markham

We had a great experience working with Bosco Ku and the team at Volvo Markham. They were very responsive and a pleasure to work with. It was the 2nd car we've purchased with them. team at Volvo Markham. They were very responsive and a pleasure to work with. It was the 2nd car we've purchased with them. More

I would strongly caution anyone considering Volvo of Unionville to think very carefully before trusting this dealership with their vehicle. My experience with them has been one frustration after anot Unionville to think very carefully before trusting this dealership with their vehicle. My experience with them has been one frustration after another, but their latest decision genuinely left me stunned. My Volvo completely died TWO DAYS after its one-year service and had to be towed back to the dealership. Because my vehicle was unusable, Volvo of Unionville provided me with a loaner. While driving THEIR loaner, my 407 transponder apparently did not register properly. The actual 407 charge was $6.87. Volvo of Unionville has now sent me a bill for $27.70. Read that again. My Volvo dies two days after being serviced by them. I have to have it towed back. I am forced into their loaner because my own vehicle is sitting at their dealership. A $6.87 toll occurs because my transponder apparently doesn't ping properly in their vehicle, and their response is to invoice me $27.90. The amount of money is irrelevant. It is the staggering lack of judgment and customer care that bothers me. Given the history I have had with this vehicle and this dealership, you would think somebody in management might look at a $6.87 toll and say, "Perhaps we should absorb this one." Apparently not. This is what customer service looks like at Volvo of Unionville: after your vehicle leaves you stranded immediately following a scheduled service, they will still make absolutely certain they recover every last dollar connected to the inconvenience. I have owned premium vehicles because I expect a premium ownership experience. What I have experienced here has been the opposite. A luxury badge means very little when the dealership experience makes the customer feel like an accounting entry. This $27.90 invoice may be the smallest problem I have had with Volvo of Unionville, but it might be the best illustration of the bigger one. They simply do not seem to understand how to treat a customer whose patience has already been exhausted. More

Leased my car at Volvo at Markham. Received an excellent service. Very professional and friendly staff. Received an excellent service. Very professional and friendly staff. More

Markham Volvo customer service is always customer forward, thorough and seamless. You never feel pressured to seal the deal, they make the experience welcoming. forward, thorough and seamless. You never feel pressured to seal the deal, they make the experience welcoming. More

I bought my very first car here recently, and I honestly can't thank the sales manager enough. He sat me down from the very beginning and walked me through the whole procedure of purchasing a car—from finan can't thank the sales manager enough. He sat me down from the very beginning and walked me through the whole procedure of purchasing a car—from financing and interest rates to the paperwork and warranty options. He answered all my 'dumb' first-time questions with patience and never made me feel rushed. More

I finally own a car that I'm very happy with, thanks to the help of the Volvo Car Unionville team, especially Bosco, David, and Rachel. Their kind and meticulous explanations helped me fully understand my the help of the Volvo Car Unionville team, especially Bosco, David, and Rachel. Their kind and meticulous explanations helped me fully understand my needs and choose a car that suited me, making it a very pleasant buying experience. More

This was our first Volvo purchase and we were very happy with the experience. Our sales representative, Bosco, was excellent. His knowledge and professionalism was extremely helpful in ensuring that we were with the experience. Our sales representative, Bosco, was excellent. His knowledge and professionalism was extremely helpful in ensuring that we were comfortable and making the right decision. David did a great job helping us work through the purchasing options. We would highly recommend purchasing a car from these two in the future. More

One of the best in the area! Honest and professional; they provide you with the best possible care. Honest and professional; they provide you with the best possible care. More

The team at Volvo Cars Markham has done it again. I just got my second Volvo vehicle as my lease comes to an end. Once again, Bosco provided all the information that I need from how to return the lea I just got my second Volvo vehicle as my lease comes to an end. Once again, Bosco provided all the information that I need from how to return the leased vehicle, to choosing the right new car. The experience is completely seamless and plesant, as Bosco remained extremely friendly and knowledgeable. On delivery, Rachel was also very patient in explaining all the new features of the vehicle, pointing out the differences and helped me get setup. I am extremely thankful for the great service they continue to provide. Thank you to the Team for another great Volvo experience💯 as the new vehicle drives great!!! More

I was well looked after by the sales guy, Andrew, service manager, Kenny and service person Shawna. manager, Kenny and service person Shawna. More