Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a
thoroughly professional job as service advisor.
thoroughly professional job as service advisor.
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by Fred
Service Price Transparency
Apr 06, 2024 -
Mercedes-Benz of Boston responded
Hi Fred! We're glad to know that Jimmy provided you with such professional service at Mercedes-Benz of Boston. Thanks for sharing your experience!
Jimmy is my service manager and he is the best.
He is so communicative and discusses everything with me before doing anything. He also lets me know if something can wait for the next service. He
He is so communicative and discusses everything with me before doing anything. He also lets me know if something can wait for the next service. He is great.
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by kmshea
Service Price Transparency
Mar 26, 2024 -
Mercedes-Benz of Boston responded
We're so glad to know that Jimmy has been providing you with excellent service at Mercedes-Benz of Boston. We truly appreciate your feedback and look forward to assisting you in the future!
Jimmy handles every interaction with the upmost service!
He is communicative and attentive, great person to work with!
He is communicative and attentive, great person to work with!
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by jspiak7
Service Price Transparency
Mar 22, 2024 -
Mercedes-Benz of Boston responded
Thanks for the review! We're delighted to know that Jimmy provided top-notch service during your visit at Mercedes-Benz of Boston. Don't hesitate to reach out if you need anything else in the future!
Jimmy was great although their reports on the work they
was not complete which he had to print for me at my request. He state that Mercedes dose not print out reports anymore. Which I find deficient on th
was not complete which he had to print for me at my request. He state that Mercedes dose not print out reports anymore. Which I find deficient on their part. When one pay $1400 plus and does not get a detailed report on the work they performed and the condition of the inspected products we feel cheated. Be clear and upfront what you inspected and the condition of each inspection and what you paid for, tires, battery etc, etc,. As far their service and attentive it was great. On top of that their tap check out card reader did not work and the girl stated it has been that way for over year. I suggest that they address that as soon as possible. Many card readers are suspect.
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by karen_strawbridge
Service Price Transparency
Mar 22, 2024 -
Mercedes-Benz of Boston responded
Karen, thank you for your feedback. We're glad to know that Jimmy provided great service at Mercedes-Benz of Boston. Your comments about the reports and card reader are noted - we always aim to improve our services based on customer input.
Jimmy demonstrates exceptional communication skills and
dedication to his customers making him highly effective in his profession.
dedication to his customers making him highly effective in his profession.
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by jwilson2706
Service Price Transparency
Mar 12, 2024 -
Mercedes-Benz of Boston responded
Hi J Wilson! We're so glad to know that Jimmy's dedication and communication skills made a positive impact on your experience at Mercedes-Benz of Boston. Thanks for the review!
Mar 12, 2024 -
jwilson2706 responded
Jimmy Rocks !!
Jimmy in the service department is awesome.
He always has smile on his face and is so helpful. The service department in general is fantastic !
He always has smile on his face and is so helpful. The service department in general is fantastic !
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by Gcmd
Service Price Transparency
Feb 28, 2024 -
Mercedes-Benz of Boston responded
We're glad to know that Jimmy and our service department at Mercedes-Benz of Boston have been able to provide you with such a positive experience. We look forward to serving you again! Safe travels!
It is above and beyond and very great service.
Everyone is very friendly and nice.
Everyone is very friendly and nice.
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by victor.richardson4
Service Price Transparency
Feb 27, 2024 -
Mercedes-Benz of Boston responded
Victor, we appreciate your positive feedback and hope to serve you again in the future. Safe travels!- The Mercedes-Benz of Boston Team
I'm well pleased as d satisfied with the staffs
especially Jimmy he's a great guy
especially Jimmy he's a great guy
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by Daniel
Service Price Transparency
Feb 22, 2024 -
Mercedes-Benz of Boston responded
All of us at Mercedes-Benz of Boston are happy to see this wonderful feedback! Thank you, Daniel!
I ve been serviced my cars over 20 years at Mercedes Benz
in Somerville
Nothing to complain about. I have my adviser Jimmy very professional , takes time to explain every detail about my vehicle services.
in Somerville
Nothing to complain about. I have my adviser Jimmy very professional , takes time to explain every detail about my vehicle services. Very polite guy. He’s one of the best at Mercedes Benz.
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by Bjpmsg2000
Service Price Transparency
Feb 21, 2024 -
Mercedes-Benz of Boston responded
Thank you for trusting Jimmy & the Mercedes-Benz of Boston team with the care of your vehicles! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more!
Albert Berisha.
manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-de
manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-deliver my car.
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by fables.bracket_01
Service Price Transparency
Feb 12, 2024 -
Mercedes-Benz of Boston responded
We're so glad to know that Albert and Kenny provided you with excellent service at Mercedes-Benz of Boston. We appreciate your kind words, and we'll be sure to pass them along!