Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
129 Reviews
4.9

129 Reviews

Write a Review

129 Reviews of Albert Berisha

May 17, 2024

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Employee Rating

Very pleased with MB Boston and the service manager. They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality More

by eanthony
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Recommend Dealer
Yes
May 17, 2024

Mercedes-Benz of Boston responded

We're delighted to know that our team at Mercedes-Benz of Boston was able to address and resolve your vehicle's issues. Thank you for taking the time to share this kind feedback and please don't hesitate to reach out if we can be of service again in the future!

May 14, 2024

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Great dealership with outstanding service and communication skills. They take care of customers with respect. More

by Bedri
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Recommend Dealer
Yes
May 14, 2024

Mercedes-Benz of Boston responded

Bedri, we're glad to know you had a great experience at Mercedes-Benz of Boston. Our team always aims for outstanding service and communication. Thanks for the positive feedback!

April 29, 2024

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Albert Berisha provided exceptional service, efficiently assisting with my Mercedes E Class needs. His expertise, professionalism, and dedication deserve a 5-star review without hesitation More

by safetoboni
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Recommend Dealer
Yes
Apr 30, 2024

Mercedes-Benz of Boston responded

We're delighted to know that Albert was able to provide you with the exceptional service we strive for. Your kind words about his expertise and professionalism are much appreciated! Thanks for choosing Mercedes-Benz of Boston, enjoy your E Class!

April 15, 2024

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the best They are very fast they do a good job 👍 good job los mejores More

by Dannyj
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Recommend Dealer
Yes
Apr 16, 2024

Mercedes-Benz of Boston responded

This is great to see, Danny! Thank you for being a loyal Mercedes-Benz of Boston customer!

April 11, 2024

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Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe More

by Keith M
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose , Julio Carvajal

Apr 11, 2024

Mercedes-Benz of Boston responded

Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words!

March 09, 2024

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Good attendee at working the requests taken care of my work to be done nicely and promptly More

by Anilveenashah
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Recommend Dealer
Yes
Mar 11, 2024

Mercedes-Benz of Boston responded

Hi Anil! Thank you very much for your kind words! We're thrilled to hear that you found our service prompt and efficient. It's always our top priority to ensure that our customers' needs are taken care of promptly and effectively, so it's truly rewarding to receive such positive feedback at Mercedes-Benz of Boston! Safe travels!

March 03, 2024

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Efficient, prompt, professional Highly attentive to my satisfaction Solved my problem quickly and also properly More

by rick.lapine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Mar 04, 2024

Mercedes-Benz of Boston responded

Hi Rick! We're glad to know that our team at Mercedes-Benz of Boston was able to efficiently and promptly solve your problem. Thanks for the positive feedback!

February 21, 2024

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Excellent service as always, Best Mercedes Benz dealership, Albert is the best manager, deserves a lot of credit, great job, thank you very much, Dr.Talalayevsky! More

by talgre
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Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda

Feb 21, 2024

Mercedes-Benz of Boston responded

We're so glad to know you had an excellent experience with us at Mercedes-Benz of Boston! Your kind words about Albert and our team are greatly appreciated. We look forward to serving you again in the future!

February 13, 2024

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Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that More

by JohnT1
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Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Boston responded

John, it's great to know that Patrick and Michael at Mercedes-Benz of Boston have been taking good care of you and your Mercedes-Benz E class. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

February 11, 2024

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Employee Rating

Albert Berisha. manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-de More

by fables.bracket_01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis , Kenny

Feb 12, 2024

Mercedes-Benz of Boston responded

We're so glad to know that Albert and Kenny provided you with excellent service at Mercedes-Benz of Boston. We appreciate your kind words, and we'll be sure to pass them along!

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