Jim Webster
Jim Webster at Hartford Toyota
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Jim Webster

General Manager

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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5.0
179 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

39 yrs

5.0

179 Reviews

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179 Reviews of Jim Webster

May 02, 2024

Dealership Rating
Employee Rating

One of the best truck buying experiences I ever had. Dealership was great and the salesman, Omar, was not pushy, was knowledgeable and knew his product better than most… Definitely a pleasure to work wi More

by Tony P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 16, 2023

Dealership Rating
Employee Rating

Nice customer service, highly recommended for everyone who needs a car. They have good on every car they have More

by emmanuelowusubaah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

December 08, 2023

Dealership Rating
Employee Rating

Very pleasant people at the Hartford Toyota and Brandon was a great help as well! More

by Ambrosia B. Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 05, 2023

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Janice provided exceptional service and attentive approach, and the technicians demonstrated utmost professionalism in their work. I highly recommend their services as the best in the state. More

by diegonaranjo708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

February 18, 2023

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Employee Rating

Great dealership. I’ve leased several cars from them and will continue to do so. Very easy to work with. More

by bwebster01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Jeannette, Gaetano, and Jim were able to help, and we hope to see you again! The Team at Hartford Toyota

December 05, 2022

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Great place for Toyota shopping and services in CT. Good customer service and professionaly trained staff. More

by johan102003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay, Ben Root

Dec 06, 2022

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

November 08, 2022

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Employee Rating

Excellent service nice place to wait very accommodating technicians Best place to purchase a car More

by Cherylemarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2022

Hartford Toyota responded

Cheryl, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

September 20, 2022

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Employee Rating

Everyone was very courteous and professional. Special thanks to Mr. Jim Webster who made the process seamless and really was there for me to help and answer any questions I may have had. I would More

by cindersandash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Montgomery , Andie Montanez, Christopher Montz

Sep 21, 2022

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

September 07, 2022

Dealership Rating
Employee Rating

Everyone is very considerate, professional and knowledgeable about their products. The dealership is first class and I would recommend Hartford Toyota to anyone. More

by kbruno02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

August 01, 2022

Dealership Rating
Employee Rating

Ben was great to work with. He was extremely helpful in the car buying process and making everything go smooth and easy. I would highly recommend Ben, Jim, and Andie to anyone w More

by rm422
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Root , Andie Montanez

Aug 01, 2022

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

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