Jim O'Connell has been with Courtesy Acura since 2011. He relocated to Colorado from New Jersey 11 years ago and is loving selling Acuras. Jim loves Acura because he believes their longevity and price point is the best compared to other luxury vehicles. Jim enjoys tournament bass fishing,not catching but fishing, having barbecues with friends, and spending time with his wife and daughter. Big fan of Jason Owen!!
Read moreDealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
344 Reviews
Write a Review344 Reviews of Jim O'Connell
March 08, 2024
Great and friendly service! It’s my second lease and love seeing the same people at Acura! It’s my second lease and love seeing the same people at Acura! More
Other Employees Tagged: Cole Harris, Suzanne Lively, Tom Reddick
March 03, 2024
Worst service experience ever with a dealership! Extremely disappointed with their service and lack of professionalism! The car ended up with a new turbo system due to an oil change that went horr Extremely disappointed with their service and lack of professionalism! The car ended up with a new turbo system due to an oil change that went horribly wrong! Car had to be towed to the dealership and after the tech drove it 172 miles, or so they claimed, to and from his home to work, they deemed the car repaired and I received it a month later! This should have never happened and resulted in a tarnished new car experience and the Acura TLX product as a whole! More
Other Employees Tagged: Cole Harris, Kim Guscott, Jack Aran, Chris Zimmerman
February 29, 2024
Fourth vehicle bought at dealership, third one from Jimmy O'Connell. Alway been honest with us. Could have sold us an MDX with a higher trim level but sold us the vehicle that fitted our needs. O'Connell. Alway been honest with us. Could have sold us an MDX with a higher trim level but sold us the vehicle that fitted our needs. More
Other Employees Tagged: Cole Harris
February 20, 2024
No pressure, and did not slam other companies. Knowledgeable staff and patient with questions, and know products . Knowledgeable staff and patient with questions, and know products . More
Other Employees Tagged: Sean Wardrope, Cole Harris, Vanessa Harris, Jordan Guevara
February 06, 2024
Lou was extremely patient and a wealth of information. He was instrumental in helping me chose the 2024 RDX! I am thrilled with my decision and the car is a beauty. Thanks to Jim also, for stepping in whe He was instrumental in helping me chose the 2024 RDX! I am thrilled with my decision and the car is a beauty. Thanks to Jim also, for stepping in when Lou wasn't available. Thanks guys. More
Other Employees Tagged: Brianna Diaz Boiano, Lou Taylor
February 02, 2024
I had an unpleasant experience. I purchased 3M clear to go over parts of exterior on my vehicle. They applied it without fully cleaning all area's of vehicle before applying. Inside I purchased 3M clear to go over parts of exterior on my vehicle. They applied it without fully cleaning all area's of vehicle before applying. Inside vehicle was not cleaned well. I also have no way of knowing if the paint protection I purchased was even applied. I paid a lot of money to have them apply it to a dirty exterior. They were not knowledgeable about answering questions regarding the vehicle. I felt rushed on purchasing items for vehicle, so they could make their commission. I will never purchase from dealership in future. I paid 37,288.00 cash! I was made empty promises, regarding, cleaning my vehicle, in and out correctly! I had to ask for paperwork for oil change, so I would know when the next one was due, and if it was ever done. I had to ask for warranty paperwork for the 3M and also the paint protector. A very unprofessional team. I asked to speak with manager, I was ignored. He never came to me to discuss concerns I had. I feel like they took my money and then spit on me! I will not refer friends, family or others to this dealership. I will also cancel the extended warranty I purchased before my 30 days are up. I wish I was able to give a better review. Please, have a beautiful rest of your day! More
Other Employees Tagged: Cole Harris , Manager that worked on 1/12/2024
February 02, 2024
It was a pleasure working with Jimmy and Cole Harris. Made the process quick and easy. Made the process quick and easy. More
Other Employees Tagged: Cole Harris
January 28, 2024
Very good salesman perfect One of my key fobs is broken. I need to have it fixed. I need to have it fixed. More
Other Employees Tagged: Cole Harris
January 20, 2024
All staff is knowledgable and helpful. I am waiting for the vehicle I ordered, Not able to write a full review until I get the car. Thank you I am waiting for the vehicle I ordered, Not able to write a full review until I get the car. Thank you More
Other Employees Tagged: Sean Wardrope, Jordan Guevara