"I was so impressed with the salesman Jian Qiao because I..."
I was so impressed with the salesman Jian Qiao because I told him I was going to buy a car in 2 years. He took the time to show me the cars I was interested in and gave me helpful information. Then I went to another Toyota dealership my family dealt with for over 50 years. As soon as the salesman found out that I was planning to buy a car in 2 years his attitude went south. In other words he totally lost interest in me as a customer. This is the reason I broke tradition and bought my car from Ken Shaw! I find all the staff kind, welcoming and very helpful at Ken Shaw and I will recommend them to family and friends.
Thank you Sandy for your review about Jian! - Paul Shaw
August 28, 2019
My family have now purchased 3 vehicles from Ken Shaw Toyota over the past year. My salesman Jian Qiao was extremely pleasant and helpful and treated me with the utmost of respect. The experience at this dealership was way beyond any other dealership.I have no hesitation whatsoever in recommending Ken Shaw Toyota to anyone looking to purchase a vehicle from this dealership.
Thank you for your review about Jian!! Appreciate it.
July 20, 2019
"Thoughtful and friendly "
I recently Leased a vehicle from Jian Qiao and had an amazing experience. Jian went above and beyond to help me. He explained all of the pros and cons to me and helped get me the best deal possible. There was also zero pressure sales tactics and he made me feel quite at ease. Thank you Jian.
I just purchased my first Toyota vehicle from Jian Qiao. He was very knowledgeable and patient. Thank you Jian and Ken Shaw Toyota! I love my car and I highly recommend Jian to everybody who is looking for a Toyota.
Thank you for your review of Jian Qiao! Enjoy your new Toyota!
February 22, 2019
"Great experience "
- Happy customer
I bought a Corolla in December and I must say that I'm satisfied with the customer service from my salesperson Jian Qiao. All my concerns with the car were addressed and accommodated, and I'm satisfied with my purchase. I would go back again for my next purchase.
Thank you for your review about Jian Qiao. Enjoy your new Toyota!
February 21, 2019
We bought a new 2018 Toyota Highlander from Ken Shaw Toyota last year with the help of Jian and Michael. Both of whom were very helpful. They did a great job. The purchasing process was smooth and organized, I am very happy with my purchase. I would happily recommend considering Jian and Micheal for your next car purchase.
Thank you for reviewing us! Enjoy your 2018 Toyoyta Highlander.
February 09, 2019
"Sales Rep was unpleasant"
I walked into this dealership ready to buy and was dealt with in a condescending manner by Jian Qiao, which made my experience less than desirable. I felt that he didn't make an effort to sell anything and was not acting as though he wanted the sale- not asking the right questions, not offering options etc. Walked away from this dealership just because of this experience.
Hi Dambeeka, we are very disappointed to hear of your experience. We strive to deliver excellent guest care. We will take this review to heart and use it for training purpose. We would like rectify your experience. Please contact me at 416-766-1155 ext 129 or by email at firstname.lastname@example.org.
I look forward to hearing from you.
January 06, 2019
"Great experience "
I recently leased a car from Ken Shaw Toyota and found the experience to be efficient and pleasant. Jian took me for a test drive, answered my questions, and helped me complete the purchase. He was knowledgeable, responsive, and accomodating. The car was ready for pick up within a week. Thank you Jian and Ken Shaw Toyota.