Jessie Schumacher
Jessie Schumacher at Lake Ford
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Jessie Schumacher | Page 3

Service Manager

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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4.3
228 Reviews
4.3

228 Reviews

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228 Reviews of Jessie Schumacher

February 01, 2023

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Employee Rating

People were great, service was great, truck was done way faster than I thought. Thank you More

by MLILLYBOSS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel

February 01, 2023

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No cordials compared whith other dealers and no show interest to helping out, expensive price More

by Garay
Service Price Transparency
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Recommend Dealer
No
Feb 14, 2023

Lake Ford responded

We are sorry to hear that you did not have a positive experience at our dealership and that you found our pricing to be expensive. We strive to provide competitive pricing and excellent customer service to all of our customers. We apologize if we fell short in your case. If you would like to discuss your concerns with our team further, we encourage you to reach out to us directly so that we can better understand your needs and work to find a solution. Regarding your comment about the lack of cordiality, we are disappointed to hear that you did not feel welcome at our dealership. We take pride in providing a friendly and welcoming atmosphere to our customers, and we apologize if we did not meet your expectations in this regard. We would appreciate the opportunity to address your concerns and work to regain your trust. Please do not hesitate to contact us directly if you want to discuss your experience further or if there is anything we can do to help. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

January 28, 2023

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Worst service center I've ever dealt with. Intentionally kept my vehicle for months so my warranty would expire. They talk to you like you're an idiot over the phone and never call back when t More

by Big A
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Nick Strickling, Jim Bramel, Brian Teitelbaum, Micah Edwards , Craig Prochaska, Jim Stabl

January 13, 2023

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Craig at Lake Ford service does a great job ensuring all my concerns are addressed and my vehicle is kept in top condition. I am a happy repeat customer. More

by krahn002
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Craig Prochaska

January 12, 2023

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I feel that they never listened to my issues. Took my vehicle in 4 times to resolve the same issue. Each time I picked it up, the check engine light goes off on my drive back home/work. They say More

by Big A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Strickling, Dan Baumann, Ryan Heine, Brian Teitelbaum , Santiago Anaya, Daniel Garcia, Jim Stabl

December 18, 2022

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Been a customer for about 20 years. Always had good service. Would recommend to anyone who needs service or body work. Friendly staff and managers. More

by johnmo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gena Sanchez, Brian Teitelbaum , Craig Prochaska

December 12, 2022

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Best ford dealer in town . So much seemed to change in the last couple years but service is still good . More

by sharsanchez
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Recommend Dealer
Yes

December 02, 2022

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Service was AWESOME! There was constant communication between my advisor and me. My car came back fully repaired and drives better than ever plus was cleaned after! More

by marcusr827
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Stabl

November 28, 2022

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Jessie was great at working out a deal that was agreeable to both of us. More

by jncman56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

October 30, 2022

Dealership Rating
Employee Rating

Always professional and customer friendly. Informed service writers with quality work in a timely manner. More

by Johnpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gena Sanchez, Jim Bramel, Brian Teitelbaum, Micah Edwards , Craig Prochaska, Jim Stabl

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