The associate was very helpful in getting me set up with
a replacement key. They even uncovered that I had been overcharged for a previous service and initiated the refund for that.
a replacement key. They even uncovered that I had been overcharged for a previous service and initiated the refund for that.
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by hazystone
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Colonial Nissan of Medford responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come!
Alex Chase, Service Manager
achase@nissanofmedford.com
Everything went great.
Everyone was so nice. I was seen on time. Everything went smoothly.
Everyone was so nice. I was seen on time. Everything went smoothly.
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by ANNSILVIO
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Colonial Nissan of Medford responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come!
Alex Chase, Service Manager
achase@nissanofmedford.com
The process of getting my car checked and repaired was
explained well. I explained to the staff that it is my first car and my first time having brake issues and she helped me navigate getting them checke
explained well. I explained to the staff that it is my first car and my first time having brake issues and she helped me navigate getting them checked. When I came in my car was checked and repaired quickly and the price was very fair.
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by caty.sullivan
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Colonial Nissan of Medford responded
It's great to hear that we were able to help you out, Caty. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford!
Alex Chase, Service Manager
achase@nissanofmedford.com
Very quick and easy service experience, less than 30
minutes to finish oil change and tire rotation.
minutes to finish oil change and tire rotation.
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by cbratkovics
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Colonial Nissan of Medford responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford.
Alex Chase, Service Manager
achase@nissanofmedford.com
Great service, the lad at the desk was friendly and very
helpful. Service was done quickly
helpful. Service was done quickly
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by BROADBENTUK
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Colonial Nissan of Medford responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford.
Alex Chase, Service Manager
achase@nissanofmedford.com
The service was fine, but the cost for them to just check
a Nissan specific error code and tell me they didn't have the part was expensive.
a Nissan specific error code and tell me they didn't have the part was expensive.
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by JC
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Colonial Nissan of Medford responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Alex Chase, Service Manager
achase@nissanofmedford.com
Jonathan was very helpful, excellent customer service.
Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again.
Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again.
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by Rooselyne
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Colonial Nissan of Medford responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come!
Alex Chase, Service Manager
achase@nissanofmedford.com
Great service that was done quickly.
I will plan to have service there again in the future.
I will plan to have service there again in the future.
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by JUSTNORTHOFCITY
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Colonial Nissan of Medford responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford!
Alex Chase, Service Manager
achase@nissanofmedford.com
Worst service ever!
Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c
Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to change the break fluid. I almost hit the car in front of me at 20miles/hr last week. Now I need to change my break pads and rotor, as well as the break fluid again. And i use my car very scarcely, and only drove 3,000 miles since the last inspection. I took my car here because I thought I could trust the inspection despite the more expensive price. I completely regret my decision!
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by aliceoa00
Verified Customer
Verified Customer
Service Price Transparency
It was an outstanding customer service experience.
Nice waiting room with a place to work.
Nice waiting room with a place to work.
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by lrusso1
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2024 -
Colonial Nissan of Medford responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Alex Chase, Service Manager
achase@nissanofmedford.com