Jessica Arevalo
Jessica Arevalo at Westside Lexus

Jessica Arevalo

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
17 Reviews
4.6

17 Reviews

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Dealership Experience

3 yrs

17 Reviews of Jessica Arevalo

May 11, 2024

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Jessica was very helpful and knowledgeable. She spent lots of time helping me narrow down my car choice. Great customer service all around. More

by hodgestj
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Davis Champion

May 13, 2024

Westside Lexus responded

We're glad to know that Jessica was able to assist you in finding the right car at Westside Lexus. We pride ourselves on our customer service, and we appreciate your feedback!

May 03, 2024

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Jessica was outstanding from the welcome handshake to the "enjoy your new Lexus". She was attentive to my wife's telling on the new vehicle details. Was prompt to show her on the lot options and accurately s More

by JORGES
Sales Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Westside Lexus responded

Jorges, we're delighted to know Jessica provided an outstanding experience at Westside Lexus. We strive for excellent customer service and it sounds like she hit the mark! Enjoy your new ride!

April 15, 2024

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This will be the 3 or 4th Lexus that I have purchased from this dealership and they are a pleasure to work with especially our sales person Jessica Arevalo! She was patient and very knowledgeable! More

by christina.hand
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Apr 15, 2024

Westside Lexus responded

We're so pleased to know that you've had multiple positive experiences with us at Westside Lexus, especially with Jessica! We appreciate your continued support and look forward to serving you in the future. Safe travels in your new Lexus!

April 11, 2024

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I thought Jessica did a great job, very pleasant and on top of everything. No pressure tactics to buy. More

by RLHESS
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Recommend Dealer
Yes
Apr 11, 2024

Westside Lexus responded

We're glad to know that Jessica provided a pleasant and pressure-free buying experience at Westside Lexus. Thanks for the positive feedback!

April 09, 2024

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Beautiful dealership, comfortable and open with friendly people. Made looking and buying a car a breeze. More

by jw_watson
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Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens

Apr 09, 2024

Westside Lexus responded

We're delighted to know you had a comfortable and easy car-buying experience at Westside Lexus. Thanks for the kind words about our dealership!

April 04, 2024

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Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More

by BARRYML
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Recommend Dealer
No
Apr 04, 2024

Westside Lexus responded

Barry, I'm sorry to read about your experience with our phone service and the lack of inter-departmental teamwork. We strive for excellent customer service and it seems we fell short during your interaction. Your feedback is valuable in helping us improve and I'd like to do what I can to make things right. I will search for your contact information and be in touch soon. Thank you, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

April 03, 2024

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Great experience finding the right car for us. Plus we got competitive rates for financing our new car. Thanks! More

by PY
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Recommend Dealer
Yes

Other Employees Tagged: Shawn An, JT Teodoro

Apr 03, 2024

Westside Lexus responded

We're delighted to know you had a great experience finding the right car at Westside Lexus! We always strive to provide competitive financing rates. Thanks for choosing us and enjoy your new ride!

March 06, 2024

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Jessica was always helpful to answer questions and work around our schedule. We thoroughly enjoyed working with her! Great customer engagement! More

by njhochs
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Recommend Dealer
Yes
Mar 06, 2024

Westside Lexus responded

Thanks for the shout-out! We're glad to know Jessica was able to provide you with such a positive experience at Westside Lexus. Your kind words are greatly appreciated!

February 18, 2024

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Always a great experience dealing with Westside Lexus! Very friendly people. Lexus is a great product. More

by wes17
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Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, Jay Brown

Feb 19, 2024

Westside Lexus responded

We're glad to know you've had consistently great experiences with us at Westside Lexus! We agree, Lexus is a fantastic product. Thanks for your support and kind words!

February 16, 2024

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She should be the top person in no time Our first time using her .very good More

by duge60
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Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Tanner was the best

Feb 18, 2024

Westside Lexus responded

We are glad to hear that you had an excellent experience with our team. Thank you for choosing Westside Lexus!

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