Jerry Lancaster JR | Page 2

Honda of Valley Stream responded

Thank you for your kind words! We strive to provide a customer-friendly environment where prompt and excellent service is our priority. Our team is dedicated to ensuring that every customer's experience is positive and satisfactory. We appreciate your feedback and are glad to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future!

Honda of Valley Stream responded

We are sorry that your visit with us was less than satisfactory. We have been doing an unprecedented number of recalls recently. Therefore, our wait times have been longer than usual, and we are having a shortage of loaners due to demand. We are currently reviewing our process and hiring additional staff to accommodate. Please feel free to reach out to our service manager for more information. Willie Meija: 516-812-5302

Honda of Valley Stream responded

We're pleased to hear that you received very good and fast service for your oil change, state recall, inspection, and maintenance. It's great that our staff was helpful, and the efficiency of completing the tasks within an hour added to your positive experience. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words! Safe travels!

Honda of Valley Stream responded

We truly appreciate your positive feedback! It's fantastic to hear that our commitment to cleanliness and providing a respectful and nice atmosphere did not go unnoticed. Your satisfaction means a lot to us, and we're thrilled to know that you would consider returning to our dealership. If there's anything specific you enjoyed about your experience or any suggestions you may have, feel free to share. We look forward to the opportunity to welcome you back in the future!

Honda of Valley Stream responded

We appreciate your positive feedback! It's wonderful to hear that our employee provided excellent customer service, and you were pleased with your experience dealing with them. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. Thank you for taking the time to recognize their efforts!

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Honda of Valley Stream responded

Thank you for sharing your experience, and we're glad to hear that Mr. Willie Mejia provided excellent leadership and resolved the issues you encountered. It's great to know that he was courteous and addressed your concerns effectively. We appreciate your understanding and are pleased to hear that you plan to return to Honda of Valley Stream for your future service needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future!

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.