Jerry Lacy
Jerry Lacy at Family Hyundai

Jerry Lacy

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
361 Reviews

Dealership Experience

13 yrs, 8 mos

Languages Spoken

English English

4.7

361 Reviews

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361 Reviews of Jerry Lacy

August 30, 2025

Dealership Rating
Employee Rating

To long to finalized deal. (four hours )+way to long to sit around blah blah More

by ALTAMEDINA50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We do apologize for the long wait and truly appreciate your patience. All of us at Family Hyundai are glad to have you as a customer.

June 03, 2025

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Employee Rating

Ran my credit 13 times to get me approved to get me denied I will never come here again More

by JAMESSMITH745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 06, 2025

Family Hyundai responded

Thank you for your review, James. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 03, 2025

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Employee Rating

I chose to keep coming back to Hyundai because I know the sales rep (Jerry) is going to be honest and that he as well as Hyundai Dealership are going to try to get me the best deal that works for me More

by CMBELLBROWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 29, 2025

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Employee Rating

Wonderful service, never try to upsell things I don’t need, get me in and out all the time. Mike Major is the best. We’ve had our car since 2019 and love it! More

by jabojung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

May 29, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 21, 2025

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Employee Rating

Mr. Lacy was one of the most amazing and patient sales person I have ever encountered. He never once made me feel rushed. He's a true diamond in your location and I thank him so much for getting me to the More

by SDNORWOOD42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2025

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Employee Rating

Jerry was so incredibly nice and informative on how the whole process would go. I had good interactions with all the staff members that I came in contact with, customer service was amazing. Jerry had mysel More

by SHAMETADIXON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

January 22, 2025

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Employee Rating

My sales persons were very attentive. They went out of their way to make sure all problems were resolved. More

by BEARDRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, Jason Lechowicz, Scott Lupo , Al - I think he sells body coatings

Jan 22, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 26, 2024

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Employee Rating

Smooth car purchase. All questions answered.if I buy another car I would return to sane dealership. More

by VHILLWALLER72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Nov 27, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 20, 2024

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Employee Rating

Jerry Lacy was very professional and helpful,and pleasant. He very knowledgeable about his sale. He a good salesman. He has sold me 5 vechicle and I will recommend other people to him. More

by MSSLIMZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Jerry here at Family Hyundai. We appreciate your business and hope to see you again soon!

November 19, 2024

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Employee Rating

The salesman was very knowledgeable and I would recommend family hyundai as a very good dealership to purchase a car. More

by CHARCLAUSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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