Jerry Hood
Jerry Hood at Arlington Heights Ford
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Jerry Hood | Page 43

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
430 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

4.9

430 Reviews

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430 Reviews of Jerry Hood

August 08, 2019

Dealership Rating
Employee Rating

Exceptional service! I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife ta More

by awadlandscapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Mike Waddle , John Guido, Sr.

August 08, 2019

Dealership Rating
Employee Rating

Best Ford Dealership in the Chicago Area Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arling More

by Peter F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Arnie Kosovski, Victor Martinez, Steve Verhagen

January 27, 2018

Dealership Rating
Employee Rating

Jerry is fantastic! Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this More

by Linda Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Silva

May 08, 2017

Dealership Rating
Employee Rating

Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More

by Phillip Dodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 24, 2016

Dealership Rating
Employee Rating

My Only Car Dealer for 27 Years! I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He More

by AlanD96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Neal Snyder

October 20, 2015

Dealership Rating

Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to More

by Steve V and Kevin N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

August 06, 2015

Dealership Rating

The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to More

by Formerdetroiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith , Justin Silva

September 25, 2014

Dealership Rating

Simply the best, better than all the rest. I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our s More

by Eyrle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Rich Jacobsen , Steve Verhagen

September 04, 2014

Dealership Rating

#1 Ford Dealership in Northwest Suburban Chicago My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales More

by rozanne.weinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco , John Rodriguez, Justin Silva

January 28, 2012

Dealership Rating

We have bought 7 cars from A.H. Ford and have recommended them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and aga More

by janicep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr. , John Guido, Sr., John Guido Jr. & Sr., Jerry Hood

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