Jerry Hood | Page 43
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
Read more430 Reviews
Write a Review430 Reviews of Jerry Hood
August 08, 2019
Exceptional service! I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife ta I have been taking our fleet of trucks here for years. They do a fabulous job and I never expect anything less than top notch service here. My wife takes her car here as well and she never has to be worried about the service department taking advantage of her unlike other dealerships or shops. I highly recommend them and trust me you won't be disappointed. More
Other Employees Tagged: John Guido, Jr., Mike Waddle , John Guido, Sr.
August 08, 2019
Best Ford Dealership in the Chicago Area Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arling Arlington Heights Ford goes out of their way to make customers feel like family! From the purchase of the car to any service needs the folks at Arlington Heights Ford are the best! Can’t say enough good things about them! Thank you! More
Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Arnie Kosovski, Victor Martinez, Steve Verhagen
January 27, 2018
Jerry is fantastic! Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this Thank you Jerry, for your help! We had just purchased a vehicle from Arlington Heights Ford and we came to the Service Department for service for this vehicle. You treated us and the car very well. We got the service our car needed. I highly reccomend Arlington Heights Ford! I'm a happy Customer! Thank you again for your help Jerry! Your services is above and beyond! I want to thank Justin Silva, for helping us select such an awesome vehicle from Arlington Heights Ford on January 13, 2018. Your service is above and beyond! I highly reccomend Arlington Heights Ford to everyone. They treat their customers like family. They're honest people. More
Other Employees Tagged: Justin Silva
May 08, 2017
Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More
October 24, 2016
My Only Car Dealer for 27 Years! I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere. More
Other Employees Tagged: Neal Snyder
October 20, 2015
Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to my friends. More
Other Employees Tagged: Steve Verhagen
August 06, 2015
The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More
Other Employees Tagged: John Guido, Jr., Cassie Smith , Justin Silva
September 25, 2014
Simply the best, better than all the rest. I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our s I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our sons, and many friends all buy cars from Rich. My wife likes taking the cars in for maintenance because Jerry Hood and others treat her with the utmost courtesy and respect. The way they have treated my grandsons will ensure they will be AH Ford customers in the future. Personally, I wouldn't consider buying a car anywhere else. More
Other Employees Tagged: Cassie Smith, Rich Jacobsen , Steve Verhagen
September 04, 2014
#1 Ford Dealership in Northwest Suburban Chicago My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales My new ford focus hatchback is the 4th car I've purchased from Arlington Hts. Ford. The reason I keep coming back is the professionalism of the sales staff which includes management. From the time my wife and I walked in to the time we walked out we were never rushed or pressured. My Salesman Justin was extremely knowledgeable about any aspects of the Focus. He took his time and answered all of our questions during our 2 test drives. After the sale was finalized he once again took his time to go over everything once again. The second reason I keep coming back is the excellent service department. My wife and I have never had any problem regarding any repairs or have had any unnecessary work suggested. My overall experience has been excellent and I wouldn't hesitate to recommend Arlington Hts. Ford More
Other Employees Tagged: Sam Vasco , John Rodriguez, Justin Silva
January 28, 2012
We have bought 7 cars from A.H. Ford and have recommended them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and aga them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and again! Al & Janice Presco More
Other Employees Tagged: John Guido, Jr. , John Guido, Sr., John Guido Jr. & Sr., Jerry Hood