Jerry Hood
Jerry Hood at Arlington Heights Ford

Jerry Hood | Page 37

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
486 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

5.0

486 Reviews

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486 Reviews of Jerry Hood

August 21, 2020

Dealership Rating
Employee Rating

Amazing Service! I really can’t say anything else.. Keep up the good work!. Jerry was very helpful in everything I needed and he always is.. More

by Hugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 10, 2020

Dealership Rating
Employee Rating

Fast and polite, thorough service. Had my 15,000 mile check up and no appointment. They were able to tKe me right away!!! Very easy and nice area to wait in. More

by Weread2
Recommend Dealer
Yes

August 09, 2020

Dealership Rating
Employee Rating

I've always had a great service experience at AH Ford. We were in Wisconsin when the gear shift stopped working and I was towed to a Chevy Dealer. Wish I'd been towed to AH Ford, they fixed what the Che More

by plazicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Dave Villadonga

August 08, 2020

Dealership Rating
Employee Rating

Thank you. I am always treated very well at AH Ford. There is a different Ford dealership near my home and I refuse to use that dealership. More

by Oksana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen

August 04, 2020

Dealership Rating
Employee Rating

Great Service The service performed on my 2017 Ford Escape was fantastic. The entire service team at Arlington Heights Ford is fantastic!! I would highly recommende More

by 2008 happy Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2020

Dealership Rating
Employee Rating

All of you are GREAT with me all the time, specially Tony Guido! Victor Villanueva also has been very kind, patient, and efficient with my services!!! And Richard Jacobsen always has been extremely help More

by ddbr1
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen, Mike Waddle , Tony Guido, Steve Verhagen, Victor Villanueva

July 25, 2020

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Employee Rating

Friendly service and the work done right the first time. Conveniently located. And a free car wash to boot! Who can beat that great deal? More

by Rjjserafin
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen

July 22, 2020

Dealership Rating
Employee Rating

Always a premier experience Terrific service! Terrific people! Have never had anything but the best experience with AHF. Jerry Hood is a fabulous Service Director Whois always av More

by Dokeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

July 15, 2020

Dealership Rating
Employee Rating

Quick service I had a dead battery and needed an oil change. I showed up without an appointment and was in and out in less than an hour. More

by Hammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2020

Dealership Rating
Employee Rating

Quick lane oil change...done fast I was happy and got my truck back inside and I am running out of words for 25 min. More

by maddenmoos@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

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