Jerry Arrowood
Jerry Arrowood at Taylor Ford
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Jerry Arrowood | Page 9

General Sales Manager

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Jerry Arrowood

July 10, 2021

Dealership Rating
Employee Rating

I purchased a 2012 F150 less than a month ago. The timing chain was stretched when I purchased it. I haven't even made my 1st payment on my truck and there is already a 3000 plus dollar fix that needs to be More

by colin.tizedes
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 14, 2021

Taylor Ford responded

Dear Colin, thank you for your feedback. We are sorry to hear of the lack of communication and frustration that followed. We would like to try and rectify this. At your earliest convenience, please reach out to Mandy Friday, our Service Manager, at 313-216-1607. We look forward to speaking with you.

June 25, 2021

Dealership Rating
Employee Rating

Came in looking for a car after perusing downriver for a sporty yet efficient car with a manual transmission that was not a convertible, left with a focus ST. what else can I say? More

by parbra87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit, Lou Horger, Mike Hayes, John Kovach, Nick Isom , Chris Baxter, Jamie Bowling, Dan Higdon, Jim Lutsey

Jun 25, 2021

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 12, 2021

Dealership Rating
Employee Rating

Good experience I would recommend my family and friends to come to Taylor Ford what’s the second car I bought from the dealership we love or new. Truck thank you More

by slaterjerry71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Geletzke, Frankie Tucci

May 13, 2021

Taylor Ford responded

Hello and thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Taylor Ford, enjoy that new ride!

March 24, 2021

Dealership Rating
Employee Rating

Anthony was excellent. We went through a lot of small changes and some indecisiveness on my end. He was patient, professional and kind. He didn't try and steer me away from what I wanted and took the tim More

by SKENNEDYBRASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Mar 25, 2021

Taylor Ford responded

Hi there, thank you so much for taking the time to share your feedback with our team at Taylor Ford. It's great to know that we continue to provide our customers with everything they need. Have a great day!

March 09, 2021

Dealership Rating
Employee Rating

I was treat with utmost professionalism for the time i entered the dealership till I drove out in my new Ford Truck ! Thank You Team More

by scottsaren6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pacheco , Latoya Jackson 5 STARS

Mar 10, 2021

Taylor Ford responded

Hi there, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 07, 2021

Dealership Rating
Employee Rating

Gave me a car and payment where I was looking to be at was upside down in my old car thanks Don Moon for taking care of me More

by rudy7839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Moon

Mar 09, 2021

Taylor Ford responded

Thank you for your five-star review, Rudy. Our team at Taylor Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

February 10, 2021

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Employee Rating

I was there a little longer than I expected but it turn out to be worth it in the end. I would recommend this dealership & my salesman to anyone in need of a new vehicle. More

by JMAC771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brent Sukel

Feb 18, 2021

Taylor Ford responded

We are very happy to have provided you with such a positive experience!

December 28, 2020

Dealership Rating
Employee Rating

Friendly and helpful sales and service representatives. Andrew is great with follow-up after the sale. Safe, clean and comfortable environment. Top notch professional experience from beginning to end. More

by GARISHME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit , Kim in cash office, Mike Swiderski, Jim O in bodyshop, Brian Chinavar.

Dec 29, 2020

Taylor Ford responded

Hi there, We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Taylor Ford.

December 27, 2020

Dealership Rating
Employee Rating

Quick and easy experience! Loved everyone at Taylor Ford. As a first time car leader, they made it a simple process. Highly recommended this dealership More

by MONICAMEYERS96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Dec 29, 2020

Taylor Ford responded

Monica, We're happy to hear you had an awesome time with us at Taylor Ford! Thanks for sharing your experience. We hope you stop by and see us again soon.

November 09, 2020

Dealership Rating
Employee Rating

Taylor Ford has always gone above and beyond to please the customers....all employees are always caring and professional...in addition to addressing any concerns. More

by BILLY G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Taylor Ford responded

Billy, thank you so much for your review of Taylor Ford! We truly appreciate the feedback and hope to hear from you again. Have a great day!

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