Jerry Arrowood
Jerry Arrowood at Taylor Ford
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Jerry Arrowood | Page 9

General Sales Manager

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Jerry Arrowood

December 29, 2022

Dealership Rating
Employee Rating

The service needed took longer than expected, I discussed the long wait with the manager , she was very nice , understandable, apologized and gave me a discount . More

by WAFA.MIRI
Recommend Dealer
Yes
Dec 29, 2022

Taylor Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

December 18, 2022

Dealership Rating
Employee Rating

They treat you like family. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. More

by SANDYRING13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit, Dean Retan

Dec 19, 2022

Taylor Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

August 16, 2022

Dealership Rating
Employee Rating

Everything went good until I offered to put more money down and lower my payment. Cooke told me that putting $2000 more down was going to be a chore. He seemed like he was ready to go home more than he wa More

by GRACESONKELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Horger, Mike Hayes, John Kovach, Nick Isom, Brittney Fuchs , Chris Baxter, Jamie Bowling, Danielle Brooks, Dan Higdon, Cooke

Aug 18, 2022

Taylor Ford responded

It's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to Jerry Arrowood at 313-216-1520 so we can work towards a resolution.

August 14, 2022

Dealership Rating
Employee Rating

I really enjoyed buying my bronco from Taylor ford! Also did a great job helping me get parts for it More

by SZUTANTAS95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Aug 15, 2022

Taylor Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2022

Dealership Rating
Employee Rating

I came to Taylor Ford because of the outstanding sales team of Mohammad Beydoun. They are very efficient. I highly recommend t Taylor Ford More

by YHOGANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Beydoun

Aug 03, 2022

Taylor Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2022

Dealership Rating
Employee Rating

Dealership made a COMMITMENT to finance my lease buyout. Started the process in May 2022, its now July 19th and they backed out, NOTHING changed from day 1, same EVERYTHING, other than they don't follow thr More

by Jeff S
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Pacheco , General Manager

Jul 20, 2022

Taylor Ford responded

Jeff, We regret to hear that you are displeased with your recent experience with us. Please contact Jerry Arrowood at 313-216-1520 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 08, 2022

Dealership Rating
Employee Rating

Great experience leasing my truck from Taylor Ford! I leased several vehicles fro Andrew Loutitt and this guy knows his stuff. Super friendly, energetic, and knowledgeable. If your looking for a gre More

by MARKA3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Jun 09, 2022

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2022

Dealership Rating
Employee Rating

I'm very disappointed in the overall order and delivery process conducted by my salesperson at Taylor Ford, and the poor follow up regarding my concerns after I took delivery of the new car. I was referre More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andrew Louttit

March 01, 2022

Dealership Rating
Employee Rating

Very happy with the Sales and Service. Why I keep going back. Best Ford dealership I have ever worked with. More

by BNICK0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Mar 02, 2022

Taylor Ford responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

February 09, 2022

Dealership Rating
Employee Rating

The best experience I have had at a dealership to date. The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at t More

by SJSNYDER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Patton

Feb 10, 2022

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

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