Jerome Clay | Page 6

Mr.Clays is a very knowledgeable sales person. He really pays attention to what you want in the vehicle you are looking for at the time. I will recommend my friends to go see him for their next purchase. pays attention to what you want in the vehicle you are looking for at the time. I will recommend my friends to go see him for their next purchase. More

by jgrimm76 Verified Customer Verified Customer

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Nice people. Would consider buying there again in the future. Mr. Clay was very helpful and kind! Would consider buying there again in the future. Mr. Clay was very helpful and kind! More

by ASHLEECONOVER18742 Verified Customer Verified Customer

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VERY disappointed when I came in for my first service today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy said he would be with me in a minute. He asked where my keys were I said in the car. He said ok go have a seat in the waiting area. The waiting room was packed and there was no where to sit. Most of the dealerships I've been to, (Mazda, Mitsubishi, Mercedes-Benz etc) always come out to your car and greet you. They have a pen and paper, and they walk around the vehicle and take the mileage and notes. No one did that!! Before I left the dealership I asked if anything needed to be done or recommended they said no. When I left for service I noticed my windshield washer fluid light still on!! They filled it, but not enough for the light to turn off!!! To top that off when I looked under the hood of my vehicle, my coolant was under the minimum line! Why wouldn't they top that off as well as my windshield wiper fluid?!! God forbid I were to take a road trip thinking my car is safe, it's not!! I used a whole gallon of windshield washer fluid. They hardly filled it up!! I called and called and called the service department. No one answers it just rings and rings. I went to Advance Auto Parts on the way home. They used their system to check what kind of coolant I need, and I need green not pink!! Why is their pink in there?? My vin number says green. So confused?!!!?? I just bought the xxxx car. Becareful this place left a bad taste in my mouth More

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He was amazing getting me what I wanted I was very pleased with how he handled the the deal. This is my 3rd purchase from capital now and so far the best experience I have. Keep up the amazing work pleased with how he handled the the deal. This is my 3rd purchase from capital now and so far the best experience I have. Keep up the amazing work More

by yankeebythesea Verified Customer Verified Customer

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This is by far the BEST service department in eastern NC. They work on every car I own. They work on every car I own. More

by Josh Verified Customer Verified Customer

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Amazing customer service from start to finish. My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyund My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyundai to our friends and family. More

by deejeffersonsr Verified Customer Verified Customer

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Very friendly people. They listen. They don’t try to down sell you. Give it to you straight whether your approved or not.. bought two vehicles from them.. will utilize the They listen. They don’t try to down sell you. Give it to you straight whether your approved or not.. bought two vehicles from them.. will utilize them in the future More

by somitchell29 Verified Customer Verified Customer

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My salesperson and everyone else were very knowledgeable and helpful to me on the purchasing of my new car. and helpful to me on the purchasing of my new car. More

by beastyjoan Verified Customer Verified Customer

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I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More

by iampjm Verified Customer Verified Customer

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Shane is a very professional service manager. He went over everything that needed to be done and gave me excellent service. He went over everything that needed to be done and gave me excellent service. More

by yanellogl Verified Customer Verified Customer

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