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Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 11

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
128 Reviews

Industry Experience

26 yrs, 10 mos

4.8

128 Reviews

Write a Review

128 Reviews of Jeremy Watson

January 30, 2025

Dealership Rating
Employee Rating

Great people, great service the only place my family and I use for sales and service. More

by Ford12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, Austin Simpson, Rich Vargo , Ken Stafford

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Jan 31, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2025

Dealership Rating
Employee Rating

They fixed my car they put a transmission in my car my oil change be great they gave me a wheel alignment I had work done to my motor all around they just treated me with kindness and respect and I got fo More

by sixmillion1000jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Dave Moga

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Jan 28, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

January 13, 2025

Dealership Rating
Employee Rating

Bubba was an amazing salesman and did great with making sure I was fully satisfied with my purchase and also followed up after. More

by daileydshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bubba

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Jan 13, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. Bubba, Jeremy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 10, 2025

Dealership Rating
Employee Rating

I was satisfied with the work and knowledge to help me keep my car running More

by forterri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Jan 10, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 03, 2025

Dealership Rating
Employee Rating

My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. More

by PAXPANTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Jan 03, 2025

Ken Ganley Ford Parma responded

We are very sorry to hear that you were unhappy with your visit(s) to our service center! We would like more info so that we can look into this. Can you please reply with the first & last name on the account and your phone # OR you can email the into to our Customer Relations Manager at JWheatley@GanleyAuto.com Thank you!

January 01, 2025

Dealership Rating
Employee Rating

Friendly quick service took care of issue quickly. Returned car with valet service promptly to my house More

by Don4bebp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2024

Dealership Rating
Employee Rating

They have been pretty good about giving me the best treatment for my needs. Just wish they could’ve gotten my payment under $500 like I wanted. More

by TIGGERVITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Alicia Jeffery, Dave Moga

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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2024

Dealership Rating
Employee Rating

Bad customer service unhappy will not give your company to anyone i know to have work done More

by nancy5230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

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Dec 26, 2024

Ken Ganley Ford Parma responded

We're sorry to hear about your experience, Nancy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 26, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 18, 2024

Dealership Rating
Employee Rating

Great experience, first time at this dealership. And I will be back for future service. More

by Barb S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who helped me but he did say it was his first day at this dealership

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Dec 19, 2024

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department, Barb! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi Barb, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

Dealership Rating
Employee Rating

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Tracy Sapienza , Alicia Jeffery

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Dec 19, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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