Jennifer Gifford

She never returned 3 calls about if my new 2024 F150 XLT was ready after have it was left there to fix paint problems that I spotted before taking delivery. Jason the Sales manager was very rude and actuall was ready after have it was left there to fix paint problems that I spotted before taking delivery. Jason the Sales manager was very rude and actually hung up on me after telling me they were not going to fix my truck and to come and get it. I will never bring my truck back there or recommend Metro to anyone!!! More

by s-maille Verified Customer Verified Customer

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Jennifer was okay. The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and cross threaded. The got it screwed in but did not replace the torn up base or torn up bottom of antenna. The second item was a grease stain on the fabric of the right rear door was going to get fixed. Mentioned many times. Jennifer ended up cleaning it at the last minute. There must have been 2 detail persons. The one that did the passanger side and tail gate got a bit crazy with the buffer. Burned the clear coat in 7 places. Tour up the chrome on the right fender trim and took the clear and color right of the edge of the hood. I have been working on the clear coat each night by hand. I did better work as a teenager. Maybe you delivered the truck to fast. I think anytime a person says they will purchase a vehicle and then picks it up in worse shape than when they said they would buy, it just doesn't make you feel the best. The front of the dealership is fine. I own multiple self -Storage locations and hanging around is just too hard for me. Thanks, Dan Le Fever More

by DAN@LEFEVERCONSULTING.COM Verified Customer Verified Customer

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Everyone was never nice but not the pest and gave pretty good deal but I waited around alot my sales lady had to many sales going a once. good deal but I waited around alot my sales lady had to many sales going a once. More

by Steven Verified Customer Verified Customer

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Jennifer got us into the cars we loved at the prices we needed! She was willing to let us test drive as many vehicles as we needed to find the best one for our needs. Bill did an amazing job getting us the needed! She was willing to let us test drive as many vehicles as we needed to find the best one for our needs. Bill did an amazing job getting us the best rates and the maintenance plans we were looking for. More

by DJJO22311 Verified Customer Verified Customer

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I do not enjoy the process of buying a vehicle. Jennifer made the process painless and created a positive experience. Jennifer made the process painless and created a positive experience. More

by katienavarra Verified Customer Verified Customer

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Jennifer was polite, knowledgeable, professional and an overall pleasure to work with. She is truly an asset to metro ford overall pleasure to work with. She is truly an asset to metro ford More

by gasbara1417 Verified Customer Verified Customer

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I had prvious very good experience with Metro Ford, that's why come back again that's why come back again More

by jamicks Verified Customer Verified Customer

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Great experience would recommend to anyone who is looking for a new or used vehicle!!! Thank you for everything!! for a new or used vehicle!!! Thank you for everything!! More

by hornermarjorie Verified Customer Verified Customer

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Very nice people perfect transaction highly recommend would definitely recommend my friends an family and would go back to them in a heartbeat would definitely recommend my friends an family and would go back to them in a heartbeat More

by joeford0 Verified Customer Verified Customer

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I think they do a great job and are honest. I once brought my car in to have the battery and charging system checked. After at least an hour of testing- after little to no waiting for it to be I once brought my car in to have the battery and charging system checked. After at least an hour of testing- after little to no waiting for it to be looked at, I was told everything checked out good, and no charge. I had no problems with battery or charging system after that, so I figured it must have been at lower than full charge, earlier, from not being run for a while. More

by dadersh Verified Customer Verified Customer

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