Rob Hitchcock

Very poor service, then made me pay for 2 lug nuts that they broke getting off. $ 9.32 a piece. Second time I had to wait even with a set up appointment. It took 1 hour and 30 minutes for a oil change and they broke getting off. $ 9.32 a piece. Second time I had to wait even with a set up appointment. It took 1 hour and 30 minutes for a oil change and tire rotation. More

by dfchristman1963 Verified Customer Verified Customer

Helpful 0

Report | Print

The service is always great and staff always professional. Now to get me in a new car that's another conversation. professional. Now to get me in a new car that's another conversation. More

by SHAMSUDDIN.RIZA Verified Customer Verified Customer

Helpful 0

Report | Print

Communication is fairly good and very friendly. 2 hours for an oil change seems too long though. 2 hours for an oil change seems too long though. More

by RUTHIEANNIE428 Verified Customer Verified Customer

Helpful 0

Report | Print

The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct cover, but it doesn’t seal on the bed. More

by Blaze743 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a tire problem and was seen right before closing --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as usual! More

by Bill P Verified Customer Verified Customer

Helpful 0

Report | Print

Waiting area was very neat and clean. Employees were very friendly. Glad that service has a drive in policy as it was pouring out. Employees were very friendly. Glad that service has a drive in policy as it was pouring out. More

by V_MCLEA Verified Customer Verified Customer

Helpful 0

Report | Print

The service was great. I prefer not to write an essay on it. Thank you I prefer not to write an essay on it. Thank you More

by PBORST01 Verified Customer Verified Customer

Helpful 0

Report | Print

Had a good experience when having my vehicle worked on. On time and reliable service On time and reliable service More

by FLHPIHD Verified Customer Verified Customer

Helpful 0

Report | Print

Bob and JT were awesome! They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone More

by SBREWINGTON1126 Verified Customer Verified Customer

Helpful 0

Report | Print

The personnel did and outstanding job. Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel. Enough Said!!!! More

by RJMAJKUT Verified Customer Verified Customer

Helpful 0

Report | Print