Jenni Berry | Page 7

I find buying a new car very stressful and Mr experience at Ed Martin Toyota was stressful. Ty was a very helpful salesman and I love my new RAV4. His instruction about it were excellent. I left the deal at Ed Martin Toyota was stressful. Ty was a very helpful salesman and I love my new RAV4. His instruction about it were excellent. I left the dealership feeling like I did not get a fair deal - not enough for my trade in and too much for the new car. But I was tired because I had to wait in the lounge for over three hours before I was waited on by Ty. But I am more than satisfied with the car. More

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We love our new ride! ! Mohamed was very helpful and got us on the road in something safe and reliable. He was amazing to work with! Thank you so much, again!! ! Mohamed was very helpful and got us on the road in something safe and reliable. He was amazing to work with! Thank you so much, again!! More

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This is our second purchase from Ed Martin both experiences have been great. Always friendly and easy to talk to not pushy like a lot other dealers. experiences have been great. Always friendly and easy to talk to not pushy like a lot other dealers. More

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My experience with Katrina and Ed Martin Toyota was top tier! I decided to purchase from Katrina because she made a personalized video of the vehicle. She answered all of my questions and was fully transp tier! I decided to purchase from Katrina because she made a personalized video of the vehicle. She answered all of my questions and was fully transparent in the purchasing process. More

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Anthony is ultra professional and extremely responsive. This is the secong vehicle I have purchased through him - excellent customer service! This is the secong vehicle I have purchased through him - excellent customer service! More

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Mike listened to my want and gave me a couple options to select from. I am happy to say that I selected a Tacoma and very satisfied with my selection. Thanks Mike! select from. I am happy to say that I selected a Tacoma and very satisfied with my selection. Thanks Mike! More

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Mohamed Awad and Jenni Berry were both great to work with! 👍🏻 They answered our questions and knocked out our purchase with professionalism. with! 👍🏻 They answered our questions and knocked out our purchase with professionalism. More

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Excellent customer service. A friendly staff, answered all of my questions, was very attentive and addressed any concerns. Facilities is clean. I am happy with the experience! A friendly staff, answered all of my questions, was very attentive and addressed any concerns. Facilities is clean. I am happy with the experience! More

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Thankful was extremely professional helping me trade in my paid off crv for a "new" used vehicle. I was able to view the vehicle I was interested in, including the interior, despite it being lowered on a l my paid off crv for a "new" used vehicle. I was able to view the vehicle I was interested in, including the interior, despite it being lowered on a lift. When the mechanics on site decided to do some extra preventative maintenance on the car, Thankful was able to place a hold it, ensuring it would still be mine. I was also able to leave the CRV on their lot, even prior to the deal being fully completed, which was a sticking point for me as someone who was nervous my own car would somehow get damaged between trading it in and receiving my new vehicle if I kept driving it around. Additionally, Thankful was at no point pushing me into getting more car than I wanted or upgrades I was disinterested in, and the finance team equally didn't push me into expensive warranty options for a used vehicle. Can't overstate how positive this experience was, especially to my previous experiences with Bob Rohrman. If you find yourself at Ed Martin Toyota, ask for Thankful! More

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John went above and beyond to make sure we got the deal we wanted and felt comfortable along the way. The buying process was made very easy. My wife and I had our son with us and he made sure all three of we wanted and felt comfortable along the way. The buying process was made very easy. My wife and I had our son with us and he made sure all three of us had a great experience. I highly recommend having John help you find the car of your dreams, because that is exactly what he did for us! Xavier made sure he always had a cold beverage and snack, and double checked that all our needs were met. Jenni made sure the financing process was smooth, and also made sure our son had a fun experience. More

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