Jenni Berry | Page 10

The Ed Martin dealership is in an attractive building with a beautiful showroom and lots of parking space. All employees were friendly and helpful, Mohamed took good care of us and made buying our new Ra with a beautiful showroom and lots of parking space. All employees were friendly and helpful, Mohamed took good care of us and made buying our new Rav4 hybrid an uncomplicated, easy transaction. We will return! More

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My experience at Ed Martin was second to none! They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to treat me from the beginning. He was able to read me and knew I was no nonsense and wasn't here to "kick tires" and you know what, he treated me as such. I wasn't asked a bunch of silly questions, nor was I upsold on a bunch of crap I didn't want nor need. Within minutes of meeting Neal, I was shown my potential vehicle, and seconds later, was off on my own to conduct a private test drive. He didn't feel the need to tag along, he didn't WANT to tag along. He knew that my decision would best be made on my own and respected the fact that I'm an older buyer (41 at the time of writing this) and was trading in a rather prestigeous vehicle, a Porshce Macan GTS. I wasn't here to mess around and Neal didn't try any of that stuff. He treateed me with the respect I feel I deserve and he did everything in his power to ensure he was respected as well. And it worked! The dealership itself was tidy, quiet, and had just enough "energy" to not feel like a hospital with cars in it (if you know you know). Everyone at Ed Martin, and I mean EVERYONE from general manager to the janitor, was friendly, inviting, and went out of their way to make sure I was comfortable and felt like a member of the Ed Martin family. Whatever they're teaching during training, it's working as I felt more valued at Ed Martin Toyota than at my stay at many a Mercedes or even Porsche dealership in the past. You can tell these people believe, trust in, and stand behind their product through and through. This is an experience I will not soon forget and I will make sure that I steer anyone looking for their next vehicle towards Ed Martin in the future. More

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Jared has been helping me for weeks. He watched out fir my requests and found . He is very thoughtful , kind and helpful. Believe me , my life has been a 360 and he has listened . He watched out fir my requests and found . He is very thoughtful , kind and helpful. Believe me , my life has been a 360 and he has listened . Yes , I kniw that it all goes in one ear and out the other but he never blew me off on the phone . A great salesman listens and does not B. S. his way threw a sale . I appreciate all that he did. . More

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Darnell and team were so great to work with! As a first time car buyer, they made this experience so easy. As a first time car buyer, they made this experience so easy. More

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We are happy that we dealt with Mohamed, we explained to him our goal and he gave us many options to choose from. He took his time and made sure we left and we were satisfied with what we purchased. him our goal and he gave us many options to choose from. He took his time and made sure we left and we were satisfied with what we purchased. More

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Great experience with the dealership. They were quick to get us into test driving the vehicles we were interested in and held onto them while we drove over an hour to get up there. Will They were quick to get us into test driving the vehicles we were interested in and held onto them while we drove over an hour to get up there. Will be back again in the future. Thanks. More

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I had an absolutely outstanding experience at Ed Martin Toyota in Noblesville.From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing the Toyota in Noblesville.From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing the lot to finalizing the paperwork—was smooth, transparent, and stress-free. My salesperson, Nouhad was incredibly knowledgeable and patient. They took the time to answer all my questions, explain every detail, and help me find the perfect vehicle that met both my needs and budget. I never felt pressured at any point, which made the experience even more enjoyable. The finance department was also top-notch—efficient, honest, and respectful of my time. They clearly laid out all the financing options and worked hard to get me a great deal. The manager, Eric Sarjeant took the time to introduce himself and let us know if we had any questions to let him know. The car I purchased was in immaculate condition, and I couldn’t be happier with my choice. Nouhad even followed up a day later to ensure everything was going well, which speaks volumes about their commitment to customer satisfaction. If you’re in the market for a new or used car, I highly recommend Ed Martin. They go above and beyond to make sure you leave happy and confident with your purchase. This is how car buying should be done! More

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Everyone was very nice, and the dealership was clean. It was nice working with them. It was nice working with them. More

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Mohamed was wonderful to work with. He was patient and kind, and answered all of our questions. We were thankful to be able to work with him towards the purchase of our vehicle. He c He was patient and kind, and answered all of our questions. We were thankful to be able to work with him towards the purchase of our vehicle. He communicated with me clearly before we arrived, while were were there, and even reached out to check on things a few days later. I highly recommend Ed Martin Toyota, and if you have a chance to work with Mohamed, you should take it! More

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They made everything easy. The van was ready for delivery within two hours of my telling them I wanted it. Excellent service. Polite, responsive staff. The van was ready for delivery within two hours of my telling them I wanted it. Excellent service. Polite, responsive staff. More

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