Jenni Berry | Page 11

We had an excellent experience buying my son's first used car here. There was an extensive inventory of great cars available and in top notch condition which was impressive compared to some other local deale car here. There was an extensive inventory of great cars available and in top notch condition which was impressive compared to some other local dealers. Nouhad Melki was our sales consultant and he is highly recommended. He was very knowledgeable about not just the Toyota brand but many others and their mechanical characteristics as well. We were very impressed by this during our discussions and test drive. The purchase process was smooth and financing officer very efficient in processing our loan paperwork. We never felt any sales pressure whatsoever which is a sign of respect for the customer, that is also a plus at Ed Martin Toyota. Overall a very pleasant transaction completed in less than 3 hours start to finish. Great service, Thank you all and hope to see you again for our next vehicle purchase. More

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I traded in my 2023 Kia Sportage for a used 2022 Toyota Tacoma Sport. The sales lady "Thankful" was great to deal with, she answered all my questions and concerns in a timely manner. The finance Person J Tacoma Sport. The sales lady "Thankful" was great to deal with, she answered all my questions and concerns in a timely manner. The finance Person Jenni was also great to deal with. More

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Good people tom was an excellent person felt like I could tru a trust him tru a trust him More

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Ben Norman was very efficient and worked with us to make our purchase happen. The dealership was very nice, everyone was so helpful and friendly. Would highly recommend for your next vehicle purchase! our purchase happen. The dealership was very nice, everyone was so helpful and friendly. Would highly recommend for your next vehicle purchase! More

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This is my 5th Car from Ed Martin. 4th one from Ed Martin Toyota. Everytime the customer service has been great. Thankful Ackerman has been my sales rep on my last 2 purchases. She is 4th one from Ed Martin Toyota. Everytime the customer service has been great. Thankful Ackerman has been my sales rep on my last 2 purchases. She is great, very responsive to any questions that I might have. Will definitely use Ed Martin in the future. More

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Best dealership I've ever worked with. I received outstanding service: attentive, responsive, and effective. I received outstanding service: attentive, responsive, and effective. More

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The facility is very clean and has some amenities, including a play area for kids and snacks since the process naturally takes some time. Staff was helpful, negotiated the price of the used vehicle re including a play area for kids and snacks since the process naturally takes some time. Staff was helpful, negotiated the price of the used vehicle reasonably, and was knowledgeable. Overall great experience. More

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Had excellent sales rep. who walked me through entire options on SUV that I wanted to order. Mohammed covered all of the changes since my last new purchase nearly 8 years ago who walked me through entire options on SUV that I wanted to order. Mohammed covered all of the changes since my last new purchase nearly 8 years ago. He also has encouraged me to see him in a week for any follow up questions after driving it for a while. Management was also first class in making this happen. Fair price on trade and new vehicle. Professional throughout. This the place to buy a vehicle. More

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Ben and Jeni gave us excellent service, was not pushy at all with any of the packages, and was very transparent and efficient. Most of what we needed was communicated over text and we knew exactly what we w all with any of the packages, and was very transparent and efficient. Most of what we needed was communicated over text and we knew exactly what we were going to get by the time we got there and nothing was surprising. More

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Helpful, kind, and patient. We had a great experience working with the team when purchasing our new vehicle. We had a great experience working with the team when purchasing our new vehicle. More

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